Payment method

capnsally · June 2019

Hi, I am logged into my profile and when I try to purchase more lives, it brings up my daughters payment profile. How do I change this preference?

marscrushinit · June 2019

Hi @capnsally and welcome to the community 🤗. You may be logged into the app store under your daughters account . Below is a link with more information. Hope this helps and look forward to seeing you around 😊
https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase/p1?new=1

capnsally · June 2019

I am logged in under my play store account and my profile on the game and hers still shows up at the top to make payments. I am including screen shots to show this

marscrushinit · June 2019

Hi @capnsally. It looks like you use an Android phone but below are links to change payment options with Android or iOS. Please let me know if this helps
https://community.king.com/en/candy-crush-friends-saga/discussion/177512/i-want-to-change-my-payment-information-on-ios#latest

marscrushinit · June 2019

Here's the link for Android @capnsally to change payment info

https://community.king.com/en/candy-crush-friends-saga/discussion/177513/i-want-to-change-my-payment-information-on-android#latest

capnsally · June 2019

I did this. It didnt change it. No other apps, including king apps, are doing this. All the other ones come up with my payment info

marscrushinit · June 2019

Try to clear your cache on this app and restart device @capnsally. To do that go to settings , yheyn apps, the click on cc friends app, hit the storage button below it and clear cache. Then restart device. If that doesn't work then please contact customer support at link below:
https://soporto.king.com/contact

Payment method

Answers