Agreed to update now lost consecutive days

canadagrl

i had approximately 270+ consecutive days. On Friday I agreed to update then played my game to get daily   I then played again Saturday morning to receive daily.  Sunday morning I did same as I have for  almost a year and when my daily popped up it said day 4.  I thought it was a glitch but this morning Monday I tried again and daily again said say 4. Can I get my consecutive days reinstated??  Also the key guy is stuck on my map and blocking my progress I can’t clck the level I’ve progressed to as he’s blocking the way.  Thank you

PummyRaj

Hello @canadagrl, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear about the issue in your game!!  I have not experienced or not heard yet about the "Daily Bonus" issue!!  

With regards to the key from Dachs is a glitch that popped up with the latest update.  This issue has been reported and the King Studio is looking into it for a workaround

Please go to this main thread https://community.king.com/en/candy-crush-friends-saga/discussion/259216/reported-issue-read-i-did-not-receive-the-key-when-passing-the-necessary-level/p1
and post the details of
(1) Device you are playing
(2) Version you have right now and
(3) your game user ID (it will be digits)... follow this link to find it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

** I will inform the Community Manager about your Log-in issue once you post your game ID in above thread

Thank you for posting in the Community!  Have a nice day/evening