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Dash challenge not working

chrissyj
chrissyj Posts: 1

Level 1

edited August 2020 in Support

Trying to do the Wynn 15 challenges and it's not working in the Dash challenge anyone else having that problem?

Answers

  • mysticalmysty
    mysticalmysty Posts: 30,448

    Hi @chrissyj Do you mean 15 Quests ? For 15 Quests, each day we will given 3 quests that you can do it even on the previous levels. You can somehow speed it up ( if other teammate didn’t do it ) by playing with multiple devices, as long you have the event on each devices. Try to restart your device, see if it help.

  • wykoon
    wykoon Posts: 12,717

    Hi there @chrissyj and lovely day to you.❀️

    Noted that your wynn 15 challenges are not working properly. It may be due to game not being properly connected to game server.

    May I suggest that you disconnect your game from the internet after exiting it, wait for few seconds before reconnecting the device and enter the game as usual? Play 1-2 level and open the wynn 15 challenges again and see whether it works...

    Let us me know the outcome by either quoting my name after the @ or simply click on the "Quote" button on this message.

    Thank you and happy gaming 😊

  • candycrushinit
    candycrushinit Posts: 12,599

    Hello @chrissyj and warm welcome to our sweet community! 😊

    Were you not able to receive credit for your work? First try clearing cache on your device and force close the game. Wait for 2 minutes and then open it up again. See if your progress is restored and if not, then I’ll pass this on to the Studio so they can find a way to resolve this.

    Hope this helps you. Have a wonderful weekend and stay safe!

  • gr33n3y3z
    gr33n3y3z Posts: 9,493

    Hello @chrissyj and welcome to the community πŸ€—

    One thing that I would like to add when you say 15 challenges are not beinng accounted for, do you mean the daily tasks? Or winning 15 levels? Because it's not for winning 15 levels it's only for our daily quests, we get 3 quest each day I would take @mysticalmysty advice and play on different devices if you have other devices with that event in them.

    Happy crushing 🍭

    Let us know if you need anymore assistance 😊!

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