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Candy Crush Friends - SMALL screen
MPlzEy2n6BHuv68U
Posts: 1
Level 1
in Support
Hello,
I am playing this game on a Windows 10 pc. When I launched the game, it used to go to full screen. However, for almost a month now, it never goes to full screen, it stays in a narrow window. Not sure how to get this fixed. It is very annoying.🤔
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Answers
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Welcome to Sweet King Community! 👑
Very sorry for your reply because this game doesn't landscape mode with Windows 10. 😔
You can see QueenMia the Community Manager has answered to players :
"We've taken the decision to remove the landscape mode on Win10 with the last release.
Earlier we had support for landscape layout on Windows 10 however, lately less scenes and events supports that layout and hence we've decided to force the layout to portrait for all players. We expect some negative feedback from users, mostly since Friends will be the only Candy Franchise game without landscape support but for now, there's no plan to add it back as it creates too much extra work for events."
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Hello @MPlzEy2n6BHuv68U and good day to you.
Understood your issue and as mentioned by our Ms Diamond Lim, Win10 doesn't provide landscape mode for this game.
However, you may try and enlarge your PC display screen. Go to Setting, System, Display, Scale and Layout and choose a bigger scale. Hope this help a little.
Otherwise, just bear with the current display mode and continue playing.
Please let us know if you have any other issue. Thank you 😊
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Hi and welcome. Please check the update from our superstar about this issue.
The studio made the decision to remove the landscape mode on Win10 with the last release. Earlier they had support for the landscape layout on Windows 10 however, lately less scenes and events support that layout so they made the difficult decision to force the layout to portrait for all players. There is no plans to revert back to landscape at this time.
I know this not what a lot of players want to hear, but unfortunately that is the decision of the studio.
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Hi and Welcome to our Community
Reply from our Superstar Bearwithme
The studio made the decision to remove the landscape mode on Win10 with the last release. Earlier they had support for the landscape layout on Windows 10 however, lately less scenes and events support that layout so they made the difficult decision to force the layout to portrait for all players. There is no plans to revert back to landscape at this time.
I know this not what a lot of players want to hear, but unfortunately that is the decision of the studio.
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