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My sister and I don't seem to be communicating in game

nymamaw
nymamaw Posts: 1

Level 1

My sister and I are friends, but we are not getting requests or lives from each other. I usually send requests to her several times a day. I even asked if she stopped playing. She didn't ask, but thought I had stopped. She's listed when I make requests, but apparently nothing is going through.

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @nymamaw Hi and welcome. Please check your game is up to date and log out and restart your device. then log back in and see if this resolves your issue

    hope this helps

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    There was an issue on facebook but it has been fixed so please logout, update your facebook app, update your game app and device and restart your device and login again and hopefully it will fix the issue.

    If you still have any problem please let us know.πŸ˜€

  • bearwithme
    bearwithme Posts: 16,772

    Hello @nymamaw and a very warm welcome to our friendly King Community. As mentioned above, there was a Facebook issue but it has been resolved. Please let us know in the comments below if you can now send and receive lives with your sister after following the advice above.

    Also, now that you have found the community - I encourage you and your sister to visit and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!

    Here is a guide to help you as you explore the various areas in the community! 😊

  • wykoon
    wykoon Posts: 12,717

    Hello @nymamaw and good day to you.

    Understood that your sister did not receive the request you've sent to her even though she's in your friend list. As mentioned by Mr Freddy and Mr Aijaziqbal, this issue has recently been fixed. All you need to do is to make sure your app is the latest version.

    Please go to Google Play/App store to check for the latest version and update it. After that, please restart your device and log back in the game. Play a level and see whether your sister appears in your list of friend.

    Hope the above help and please let us know if you still have other issue that you need help with.

    Thank you 😊

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