how to download character?

Muskan_sharma26

Hi, I am on level 65, I have collected the nutcracker character but it's stuck on downloading

I am using a android device and have a strong wifi connection. have had this issue since past 3 days.

Please help. Thank you

[Deleted User]

Hi @Muskan_sharma26,

Welcome to our community and thank you for playing Candy Crush Friends!

The game when it connects to the internet the characters will be dwonloaded automatically but you need to wait until it installed and well if not, you need to reinstall the game or check your internet connection or check your phone storage because if the storage is full, the game server will not able to download anything!

Hope that helps...

See you around!

aijaziqbal

https://community.king.com/en/candy-crush-friends-saga/discussion/315662/how-to-download-character

Hi and welcome to the king community.

Please try some basic steps by log out, update your game application, restart your device and login again. If you playing through web browser please clear cache/history and try again. I hope it will be helpful to solve this error.

Thanks.

Freddy_

@Muskan_sharma26 Hi and welcome please see post below for help with your issue

https://community.king.com/en/candy-crush-friends-saga/kb/articles/386-why-are-my-characters-not-loading

Thank you

bearwithme

Hello @Muskan_sharma26 and a very warm welcome to our friendly community. Hopefully by following the advice above you were able to finally download the Nutcracker. He is a very helpful friend - especially with Dunk the Cookies levels. If you are still having problems please let us know by commenting below.

Since you are new to the community, here is a guide to help you as you explore the various areas you find here. There are a lot of fun things to do including a fun Halloween contest that is happening across the community and you can find out more about it HERE.

Good luck and Happy Crushing!😊