Can't access Camdy Crush Friends

jenizzle

Hey good morning,

For some reason I can't access candy crush friends. I've closed it down and opened it again numerous time but I get to the daily gift page and it freezes there and won't load any further. Is there a bug?

Hope you can help!

Jenizzle

Game ID 2275317306

Freddy_

@jenizzle Hi and welcome, i am experiencing no issues in the windows 10 app but please see post below for help with issues with your game freezing or crashing. might also be worth clearing cache in your app store but do not clear DATA

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/316558/cant-access-camdy-crush-friends

Hi and Welcome to our community

Which device are you play ?

jenizzle

Hi Kiara,

Thank you for coming back to me.

I play on Samsung S8.

Jenizzle

Freddy_

@jenizzle Hi and welcome, i am experiencing no issues in the windows 10 app but please see post below for help with issues with your game freezing or crashing. might also be worth clearing cache in your app store but do not clear DATA

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

Hope this helps