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My old phone broke and when I restored my apps to my new phone all my levels on my Candy crush game disappeared and I had to go back to level one how do I restore my old levels?
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Hi and Welcome to our Community
Please check this page for helps
Let me know if its works
https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored#latest
Hello and welcome to our beautiful community
Usually you have to save your levels before uninstalling. Please go to this link and he might be able to help you. If not, please come back.
Good luck
Please also empty the cache, this is important!
Trying to retrieve my progress
Welcome to the King Community.
If you have previously saved the game on Facebook or Kingdom, your game progress is safe and you will get back game progress by logging in to the game again.
If you have not previously linked the game through any account, your game progress will be completely lost.
However, even if your game progress is completely lost, it will be possible to get it back by following the link above.
Let us know if you are unable to get game progress back even though the game is stored on Facebook or Kingdom.
Thanks!
If it doesn't work, or you have problems with it, please contact me again here.
@reciepecie2 Hi and welcome, Firstly make sure you have signed in to the game with your correct account details as if your game was originally saved with a King or Facebook account your progress should be saved.
If you still show at level 1 try playing a level to see if this forces your game to sync.
Otherwise see post below for help getting your levels restored
Please also edit your email out the post as this is your personnel information and could be open to abuse
Click on cog wheel and edit post
Thank you
Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 10, the latest level available is 9340. Enjoy the new content and have a sugar-crushing day! 🍭
