Frosty Flurry Hurry Prizes

BillieJ

Hello ,

question , for the last 2 times I won games in game I was first last time the game was endend today I saw that I was first but I dindnt get any rewards the lollipops

so my question was er a bug ?

o I’m sorry but I don’t know where I find my game id

BillieJ

Here is my game Id

DieOmimi

Hi @BillieJ I'm sorry for what happened to you. It happened to me again this time. For the second time in a row, I didn't receive any rewards even though I was in first place.

We have reported it to the studio and are waiting for an answer from there. 

Please be patient.

BillieJ

Hai @DieOmimi ,

thx for answering and yeah it happened too me also two times , For two times I endend at nmr 1 but no lollipops I’m on level 3471 so I can use them very well, when it happens for the first time I think it can happen but now it happens for the second time I think i must say something , and yes I be patients

me6412

@Pitty_Kitty 🙃😎💯

Elenna

🍦🍦🍦🍦🍦

Elenna

❄️🍦🍦🍦🍦

firewife32

I didn’t receive my reward for this event. I think I was 2md. Please advise how o am to collect my rewards

MountainMom

Hello @firewife32 and WELCOME to our Friendtastic Community.

You are not the only player who did not get your reward for this event. This problem seemed to occur when a player was logged out when the event ended. The Studio has fixed the problem for future events. I will add your name to the list of affected players, and you can expect your reward (probably one or more boosters) to be sent to your account by our Community Manager.

Now that you have visited this Community, I hope that you will explore all it has to offer. You will find contests in each of the game forums where it is possible to win boosters, gold bars, and badges. You can meet other players and we always have fun!

In the meantime, we hope you will continue to play Candy Crush Friends Saga. We look forward to helping you in any way we can.

MountainMom

Hello again @firewife32, we will need your User ID in order to send your reward. Please reply to this message with that number and copy me (@MountainMom) on your response.