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Frosty Flurry Hurry Prizes

24567

Answers

  • Lindark
    Lindark Posts: 5,713

    Let us know if any of the advice here helped you out, or if you still need a hand :)

  • Lindark
    Lindark Posts: 5,713

    Eek! Let us know if any of the suggestions here managed to help ya out :)

  • SamKnight
    SamKnight Posts: 3

    Level 1

    edited November 2021

    I only play on one device and I still did not receive anything :( This seems like a glitch, but I will check again tomorrow…

  • Usually not everyone received this event including me sometimes they banish with out any reason and giving not prize but just keep a eye out and make sure you have the latest version

  • krisp88
    krisp88 Posts: 3

    Level 1

    I had the same problem. I was logged on one hour before the end and was in 1st place by more than 300 cones... I seriously doubt that I was overtsken.

    No prizes received. A bit disappointed really.

  • Cindy2211
    Cindy2211 Posts: 1

    Level 1

    Hi there.

    I won 1st place on the ice cream challenge but i got nothing. It ended a couple of days ago, or does it take a while to get the prizes? It kind of is killing my joy in playing the game...Thanks!

  • DieOmimi
    DieOmimi Posts: 41,688

    Hi @Cindy2211 Welcome to our sweet community, at Candy Crush Friends. 

    Glad you found us.

    I'm sorry you didn't get your rewards. I think you mean the ice cream cone competition, right?

    I had the 2nd place in this competition and received my rewards. I picked them up right after the end of the competition.

    Unfortunately, we can't give you any rewards from the game here in the community, we don't have access to your game here.

    But I can offer you to take part in one of our competitions to win gold bars for your game. You can find our competitions here: https://community.king.com/en/candy-crush-friends-saga/categories/contests

    I'd love for you to stay here in the community and maybe have some fun with other players from all over the world. Most of the players had a similar problem to you. Sometimes we could help. In some cases it is not possible for us.

    But I can promise you that if you win something in the community, you are guaranteed to get it. 

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008
    edited November 2021

    Hi @DieOmimi @Lola_Pop

    Just wanted to report I also didn't get any prizes. I played on one device only [Android, model: Galaxy a20e ] and didn't anything remarkable. troubleshooting didn’t work, so. Weird. Game version is 1.68.2 and I'm available for other details

    Player Support is unreachable so I'll give up on the prizes, again 🤷‍♀️

    I'll have you know this is the second time in a row this happens after the version with Tiffi collecting stars 🤷‍♀️🤷‍♀️ no prizes delivered that time as well

    hope similar events and golden tea cup event won't be affected 🙃



  • DieOmimi
    DieOmimi Posts: 41,688

    @SamKnight @krisp88 @Pitty_Kitty thank you for your message.

    It's really strange that sometimes it works and something went wrong with you. I feel sorry for him. I'll ask our CM if the event studio can say something about it.

    If I have information for you, I'll come back.

Hey! Would you like to give us your opinion?