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Answers
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Hi @Cindy2211 Welcome to our sweet community, at Candy Crush Friends.
Glad you found us.
I'm sorry you didn't get your rewards. I think you mean the ice cream cone competition, right?
I had the 2nd place in this competition and received my rewards. I picked them up right after the end of the competition.
Unfortunately, we can't give you any rewards from the game here in the community, we don't have access to your game here.
But I can offer you to take part in one of our competitions to win gold bars for your game. You can find our competitions here: https://community.king.com/en/candy-crush-friends-saga/categories/contests
I'd love for you to stay here in the community and maybe have some fun with other players from all over the world. Most of the players had a similar problem to you. Sometimes we could help. In some cases it is not possible for us.
But I can promise you that if you win something in the community, you are guaranteed to get it.
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Just wanted to report I also didn't get any prizes. I played on one device only [Android, model: Galaxy a20e ] and didn't anything remarkable. troubleshooting didn’t work, so. Weird. Game version is 1.68.2 and I'm available for other details
Player Support is unreachable so I'll give up on the prizes, again 🤷♀️
I'll have you know this is the second time in a row this happens after the version with Tiffi collecting stars 🤷♀️🤷♀️ no prizes delivered that time as well
hope similar events and golden tea cup event won't be affected 🙃
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@SamKnight @krisp88 @Pitty_Kitty thank you for your message.
It's really strange that sometimes it works and something went wrong with you. I feel sorry for him. I'll ask our CM if the event studio can say something about it.
If I have information for you, I'll come back.
