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My game is lagging too much
Lamborghinirj
Posts: 3
Level 1
in Support
I updated it and uninstalled it and downloaded it again but it still same lagging and lagging
1
Answers
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Hi @Lamborghinirj welcome to our community.
If your game is running slow, we have some remedies that can help. To do this I would need to know what platform you are playing on (iOS, Android, Windows) and what version you are using (e.g. Android 8.0). It's a little different on every platform, so I'd like to give you a more specific answer.
Thank you for playing Candy Crush Friends Saga.
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Android MIUI 14 android version 13
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Hi @Lamborghinirj that's a very up to date system you're using. I'm afraid our tips can't really help you.
For most players with this problem, it is due to the lack of disk space (you need at least 2 GB). I'm assuming that your current device hasn't used that much memory and that you have enough free memory.
I suspect it's because our studio hasn't switched to the latest equipment yet. Our game supports devices from Andriod version 6.0. Therefore, the app is programmed in such a way that it still works on older devices.
I'm sorry if I can't help you right now. I think we have to wait for the next update of the app.
I'll still check with our manager if the studio can tell us why the app is responding so slowly on current devices - specifically your device.
Thank you for playing Candy Crush Friends Saga.
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Thank you please fix this problem soon
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Hi @Lamborghinirj I put your question as a reference for the studio and hope to get an answer soon (during the week because nobody works there at the weekend).
Then I checked my devices. There the app runs without lag or any problems. I have both old Android devices (version 6.0) and a phone I bought just this year (Samsung, Android 13, One UI 5.1). I've run the app everywhere, played a few old levels and haven't found anywhere to be laggy or slow.
But let's wait for the reply from the studio.
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Hi there! Welcome to the community! I'm sorry to hear that you had to deal with this.
Could you please confirm that you're experiencing an issue with Candy Crush Friends Saga, not the another game? If so, it would be helpful to know your ID. If you don't know how to find it, please follow the link.
Looking forward to your reply!
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