Flipping IPad to play game other than upright

DebraPearl

What’s going on that you can’t change the direction you would like to play the game? And it’s not because my IPad is in the locked position. My other games flip.

DieOmimi

Hi @DebraPearl warm welcome!

Our game Candy Crush Friends Saga has only been playable in portrait mode for 2 years now. The format has not been changed recently.

DebraPearl

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2673201#Comment_2673201

I have been playing daily for 10 years and I could turn my IPad upright or sideways to play. Yesterday was the first day I could not do that. I’m no fond of the fact I can’t flip it sideways

DieOmimi

@DebraPearl I'm assuming you don't mean our game Candy Crush Friends Saga. This has only been around for 4 years. If you've been playing for 10 years, you mean Candy Crush Saga, right? That's a different game. 

Since you posted in the wrong forum, I can ask a manager to move you to the correct forum for Candy Crush Saga. Okay?

DebraPearl

I am playing Candy Crush Saga, but I thought it was friends because I have friends on there that I interact with

DebraPearl

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2673372#Comment_2673372

Either way 2 days ago and before that I could always play upright or sideways. I prefer turning my iPad sideways. Easier to hold. You could’ve reached out to your players to see which way they prefer. I think I am playing Candy Crush Saga Friends. Whichever one had the Royalty program and did away wit it about a month ago.

DieOmimi

Hi @DebraPearl in the forum of Candy Crush there is already a discussion about the portrait format / new layout in the game. I'll ask a manager to move your post there.

If you want to comment there, follow the green font: why-cant-i-play-in-landscape-mode-anymore

Thank you for asking.

DebbieMark

https://community.king.com/en/candy-crush-friends-saga/discussion/407459/flipping-ipad-to-play-game-other-than-upright

I habe the same issue.

DieOmimi

Hi @DebbieMark warm welcome!

Please click on the link on my reply (green font) above you.

This thread will be moved to Candy Crush Saga. Since it's the weekend now, this may take a while.