The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Level 1
I was playing level 6 (a multi screen level) of the contest and the screen progressed to the 2nd section before the final jelly was hit. When I finished this section, the game would not move back or forward to the final set of jellies. Lost my last life.
Please FIX THIS LEVEL!
I have the exact same issue!
In my game I didn't have a mistake, I was able to finish the level without any problems.
Please try our standard troubleshooting measures:
- Check for and run updates for your device and app
- clear the cache (Attention: do not delete the data!)
- force close all apps
- Turn off your device for at least 10 seconds
- After turning it on, make sure you have a stable internet connection. If necessary, switch between mobile data and Wi-Fi.
If that doesn't help, please let us know your device specification (brand, version).
This is not going to help. It's happened multiple times now and the level is really broken. Here is a video of it where you can clearly see, it's not progressing and is even giving me jellies from the other stage screen. You'll need to remove the spaces since my account isn't allowed yet to post links.
https: // youtu.be/ QosqgUshR_w
It worked exactly the same for me in the game as it did in this video. To add a video to a comment, please use this icon:
Please make sure you are using the latest version of the app. The studio released a fix yesterday that fixed some bugs.
Also, it's important to clear the app's cache so that old erroneous information is removed.
Posting links only works after your King Account here in the support forums is ranked up. When you try and post it errors and says "You have to be around for a little while longer before you can post links."
But, either way after retrying a few more times, I got through.
My guess: It's this level's shared middle that's the issue. Somehow those offscreen jellies in the center from the 3rd section are not protected from being interacted with when you are in either of the first 2 sections. If any of those get hit, the level craps out and doesn't know what to do next and won't progress.
Good to know that you were able to complete level 6 of the event after all. I hope you can complete the other levels without any further problems.