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playing a group game with several days to run, went into play this morning and it has disappeared. I have checked and still a member of the group
Hi there! I'm so sorry to hear that the event disappeared from your game. Please note that special events like Dachs Delivery Service are bonus features and are not designed to be permanent. However, if these events disappear prematurely, it’s usually due to one of the following reasons:
Next time the event appears, make sure you have a stable internet connection, are logged in, and use the same device 😊
@crazybunnylady, the current Dachs Delivery Service event should run for 3 more days. You can be assured that my colleague @DieOmimi has alerted the appropriate people about your issue. In the meantime, I hope you will continue to play CCFS, and I encourage you to check out our Contests (tap on the green button near the top of this page).
I was in Dachs delivery service yesterday and gone this morning, just as I was about to get bonuses. Was that event withdrawn prematurely too?
@crazybunnylady, I am guessing you are referring to the Bubblegum Troll event. Unfortunately, the Bubblegum Troll event was ended prematurely with the CCFS app update to version 4.1.0, which included fixing some glitches and making improvements, and the launch of a new event -- Rainbow Bonus Run, which ends on July 1. The BGT event is a recurring event in CCFS and will restart again in the future, but we don't know when. You can still expect new levels and Dachs Delivery Service events to be available.
3037439803. Thank you
Hi @crazybunnylady I'm sorry that your team play disappeared and didn't come back after the standard bug fixes. Can you please give me your Player ID so I can inform our Community Manager. It will look at your account. Let's see if we can solve your problem.
How can I find my player ID? —> please click on the green font to learn the steps to find your Player ID. Thank you very much.
Thanks but tried all of those, 20gb memory, logged out of my account, switched off etc. did update last week, which funnily enough is when the group game first disappeared, then came back, now gone again.
Hi @crazybunnylady warm welcome to our community at Candy Crush Friends Saga.
Please follow our standard bug fixes:Updates: Make sure you have the latest game and device updatesMemory: Do you have sufficient memory on your device? King recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.Cache: Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data!)Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.Connection: If possible, try switching the connection between mobile data and a Wi-Fi connection. In case you have a stable Wi-Fi, please prefer it and turn off your mobile data. I hope this helps. Let me know if you need any help.
Have a Friendtastic day. 🔍️
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This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
This level doesn't spawn green candies, yet Rachel is in the list. This is not the dead Chinese version where a character can adapt to a different color.
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
I don't load characters! He writes that there is no internet connection. Although there is the Internet. Please help restore the game.
Ciao, I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭
