I paid for 30 gold coins in CC Friends, twice but didn't receive Gold

ajgoodship

I did it twice because I thought it hadn't gone through but I checked my credit card and it did please see below

Please could you fix

Thanks Jill Goodship

MountainMom

@ajgoodship , I found the following article in our Help Center:

Under Investigation: My Piggy Bank is not working correctly

We’re currently experiencing an issue with our beloved Piggy Bank. Some players have reported the feature is nor working correctly: they're not receiving Gold Bars when they purchase it, and it's not empty after the purchase. We’re sorry for any inconvenience caused.

The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you.

We’ll keep you updated in the Candy Crush Friends Community.

Thank you for your patience and for playing our game. We’ll get this problem fixed as soon as we can!

MountainMom

Hello @ajgoodship and Welcome to our Friendtastic community! Please visit our Help Center by tapping HERE. Under the "My Purchases" topic, you can select the operating system you are using and then follow the instructions.