Why does Candy Crush Friends saga take so long to load?

Ax238

I enjoy this game. But it takes over 10 minutes to load and if I leave it open while using other programs, when I return to the game the sound no longer functions. Ideas as to why this happens? Any resolutions?

Ax238

Thanks!

PrettyBubbles

https://community.king.com/en/blog/discussion/486534/why-does-candy-crush-friends-saga-take-so-long-to-load

Hi my friend if you select

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And tap on your game icon you can ask your question in your game community where your moderators will be happy to help 💓

DieOmimi

Hi @Ax238 warm welcome to our community at Candy Crush Friends Saga.

Please follow our standard bug fixes:
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
Cache:
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data!)
Clear Cache (iOS): Go to Settings > General > iPhone Storage > The game > Offload App.
Restart: Sometimes, restarting the game can clear any temporary glitches. Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

In general, it is always a good idea to have all other apps closed so that the currently open app can use the RAM memory. When the memory is being used by other apps, it is common for gaming apps to be too slow, crash or freeze.

I hope this helps. Let me know if you need any help.

MountainMom

Hello @Ax238! I trust that you have tried the standard troubleshooting steps suggested by my colleague. From my personal experience, CCFS load time has varied depending on which device I play. The game loads faster on my newer tablet. However, I have never had load times greater than 45 seconds. I can't imagine waiting 10 minutes for any game to load!