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TThe Dachs Delivery has disappeared twice this week, first time, I uninstall ed and it returned, I lost all of my lollipop boosts, it has disappeared again today....can this be reinstated, also can I have my boosts back?
Hello @Zebragirl_60 and Welcome to this King Community.
The disappearing events is a known issue. For more information and any status updates, view the following post:
We appreciate your patience while the team works to resolve this issue.
Regarding your boosters: Since boosters are stored locally on your device, they are lost when you uninstall the game. Unfortunately, we can’t restore lost boosters directly here in the Community, but the Player Support team can help you out.
Please reach out to them through your game by tapping the gear icon ⚙️ —> ? Help Center —> Search "boosters" —> Select the topic of your issue (Missing boosters), and scroll all the way down and select “Contact Us.”
They’ll be able to check your account and make things right. Thanks again for your patience. 🙏
Dear players, We're aware of an issue where players not being able to play as their characters are stuck downloading. Please be reassured that our Studio is working on fixing the issue and we'll update you as soon as we can.
Hey everyone! We know this issue has been going on for a while now, and we truly understand how frustrating that can be. While some events are working smoothly, others may still disappear unexpectedly. Please know that this is on the Studio’s radar, and the team is continuing to investigate it. If you experience an event…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
