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Sonjavd02

PLEASE fix the game. Nothing is working the way it use to be! Only po ups. No rewards!

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LoFiGummy

Hey there @Sonjavd02, could you give a few more specific examples of what isn't working for you? Do you get any type of error message in the game, or are you just not receiving the rewards?

I'd recommend the following steps to make sure nothing is wrong with your connection on the device itself:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data

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MountainMom

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3593962#Comment_3593962

Hello @hddoane1, Your replies are not helpful. Please refrain from posting negative comments. I encourage you to review our House Rules!

hddoane1

Get used to it.

LoFiGummy

Hey there @Sonjavd02, could you give a few more specific examples of what isn't working for you? Do you get any type of error message in the game, or are you just not receiving the rewards?

I'd recommend the following steps to make sure nothing is wrong with your connection on the device itself:

Restart: Force close apps and restart your device.
Updates: Check that you have the latest game and device updates.
Memory: Keep at least 2GB of free storage for smooth gameplay.
Connection: Use WiFi instead of cellular data.
Clear Cache:
- 🤖 Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data