Celebrate Pride with us for a chance to win Gold Bars 🏳️🌈
Tell us about your friend or friends you're most proud of
Hello @BarbaraYager and a very warm welcome to our friendly community. I am so sorry you are having this problem and it is causing you so much trouble. Quite a few players have reported this problem and you all appear to be playing on a PC with Win 10. The game Community Managers have been notified and the studio should be looking into the issue. When we have any updated information we will post it here in the support area.
Thank you for your patience and understanding.
In the meantime, maybe you would like to spend some time exploring the community. Click this link here and also here is a guide to help you as you explore the various areas in the community. 😊
Hi there @je712 @OptimusRon @BarbaraYager @Mazzlynn
Understood that all of you have the same issue of smaller screen whilst playing the game in Win10.
May I suggest the following temporary solution?
Change display of your laptop/PC
Hopefully, the above will ease your viewing 😊
Please let me know if you still need other help. Thank you 🙏
I am probably doing things incorrectly in the community. I am new to the community still trying to navigate and figure things out, please excuse all my errors.☺️ Thanks wykoon for your help. I tried with the resolution before it didn't do anything. If you can help with how to respond to a specific person, and explain tags, I would appreciate that very much.☺️
Hi there @Mazzlynn and thanks for your feedback. Since my suggestion is now workable, then just wait for the issue to be fixed 😉
As a beginner, you may refer here on how to navigate around this community.
Quoting the message is another way to mention that person's name and at the same time referring to the message that you wish to highlight. To mention a person, key in the @ follow by the person's name without any spacing e.g. wykoon and a drop down list will appear, click on that person's name and enter.
Hope the above helps 😁
I Can't Make The Screen Larger !!!
I Can't Make The Screen Larger On The Candy Crush Friends Saga
Change display of your laptop/PC
Won't Work 4 me :(
Hp 24 w is my screen display
1920 x 1080 display resulution recommended
soo, i can not play the game until it goes back large, the way it was before the update
P.S.. the temperary solution won't work.
Plzz fix the problem, make it large Again.
Thank you for your answering! 😊
I have asked Community Team on few of days ago already and please be patient until their team will answer you and check this problem on tomorrow. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hello everyone - I have an update from the studio:
The studio made the decision to remove the landscape mode on Win10 with the last release. Earlier they had support for the landscape layout on Windows 10 however, lately less scenes and events support that layout so they made the difficult decision to force the layout to portrait for all players. There is no plans to revert back to landscape at this time.
I know this not what a lot of players want to hear, but unfortunately that is the decision of the studio.
I don't play on a PC but on mobile devices and I have always had to play the game in portrait mode.
Good luck and Happy Crushing! 😊