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Hello!
Have the prizes from the Sundae contest been released? I have not received any and I was way ahead when I went to sleep last night
Thanks!
Anya
I've got good news for you today: the issue has been fixed, so please update your game and the different races should work fine now and give out the rewards 🤗
Thanks a lot for your patience ❤️
(@DieOmimi and @MountainMom , thank you for your help and support!)
Hi @SamKnight @krisp88 @Pitty_Kitty @Suzyq63 we asked the studio if there had been a breakdown and maybe they could give us a solution.
I'll be back when I have an answer.
Thank you very much.
By the way, a new competition has started today to win gold bars for your game. Maybe you'll get there in the meantime: https://community.king.com/en/candy-crush-friends-saga/discussion/354828/%EF%B8%8F-show-me-how-far-you-are-on-your-map-and-win-gold-bars/p1
Hi there!
I also did not receive any prizes from Ice Cream Event that recently ended! I was in first place at the end of the event also! Very disappointed since I play all the time and buy boosters and gold bars regularly!
Sometimes rewards require you to sign on and claim them. Hopefully you were able to do so in time? Good luck and keep up the awesome work!
we're you competing yourself? 🤣
@SamKnight @krisp88 @Pitty_Kitty thank you for your message.
It's really strange that sometimes it works and something went wrong with you. I feel sorry for him. I'll ask our CM if the event studio can say something about it.
If I have information for you, I'll come back.
Hi @DieOmimi @Lola_Pop
Just wanted to report I also didn't get any prizes. I played on one device only [Android, model: Galaxy a20e ] and didn't anything remarkable. troubleshooting didn’t work, so. Weird. Game version is 1.68.2 and I'm available for other details
Player Support is unreachable so I'll give up on the prizes, again 🤷♀️
I'll have you know this is the second time in a row this happens after the version with Tiffi collecting stars 🤷♀️🤷♀️ no prizes delivered that time as well
hope similar events and golden tea cup event won't be affected 🙃
Hi @Cindy2211 Welcome to our sweet community, at Candy Crush Friends.
Glad you found us.
I'm sorry you didn't get your rewards. I think you mean the ice cream cone competition, right?
I had the 2nd place in this competition and received my rewards. I picked them up right after the end of the competition.
Unfortunately, we can't give you any rewards from the game here in the community, we don't have access to your game here.
But I can offer you to take part in one of our competitions to win gold bars for your game. You can find our competitions here: https://community.king.com/en/candy-crush-friends-saga/categories/contests
I'd love for you to stay here in the community and maybe have some fun with other players from all over the world. Most of the players had a similar problem to you. Sometimes we could help. In some cases it is not possible for us.
But I can promise you that if you win something in the community, you are guaranteed to get it.
Hi there.
I won 1st place on the ice cream challenge but i got nothing. It ended a couple of days ago, or does it take a while to get the prizes? It kind of is killing my joy in playing the game...Thanks!
I had the same problem. I was logged on one hour before the end and was in 1st place by more than 300 cones... I seriously doubt that I was overtsken.
No prizes received. A bit disappointed really.
Usually not everyone received this event including me sometimes they banish with out any reason and giving not prize but just keep a eye out and make sure you have the latest version
I only play on one device and I still did not receive anything :( This seems like a glitch, but I will check again tomorrow…
Eek! Let us know if any of the suggestions here managed to help ya out :)
Let us know if any of the advice here helped you out, or if you still need a hand :)
@turnonmyheels I'm sorry. You may have a technical error. Unfortunately, we can't check it here in the community. However, you can contact technical support from within the game.
I'm glad you found your way here into the community. You may also want to have some fun with many other players from all over the world here. We have a great fun area.
I would also be happy if you come to our competition area to maybe win gold bars for your game. You can find it here: https://community.king.com/en/candy-crush-friends-saga/categories/contests
I've done that many many times today.
I've exited and restarted the program multiple times. It's not crediting me.
@SamKnight hmmm, a breakdown is conceivable. Also, that you were no longer with the first 10 players within a short time. Nevertheless, you should have received a message. I mainly play on one device, but I have the app installed on two devices.
On my main device I also received the reward for the 2nd place. On the other device, I was told I wouldn't get a reward because I'm only registered there in 33rd place. That's fine too, I only played a few levels there on the weekend.
Apparently, the results of this event are registered separately on each device and not for the account (then I would probably have received the reward on both devices).
Maybe you play on different devices and it wasn't shown to you because of it?
Unfortunately, we do not have the opportunity to check your account here. You may need to check the settings on your device with technical support.
I think it's good that you've found your way here into our sweet community. We have several sweepstakes here where our players can win gold bars for their game. I would be happy if I continue to see you here in the community. Maybe at one of the competitions here: https://community.king.com/en/candy-crush-friends-saga/categories/contests
Hi @DieOmimi
I do have a stable internet connection and I have closed and reopened the app today around a dozen times over a 3 hour period of time.
Either I dropped from 1st to 20th place in under 2 hours or it seems like there is a glitch…
Thanks for tagging me @Spinnefix
@SamKnight when I opened my game at noon today, I received my prize for the 2nd place.
Please open your game again and make sure you have a stable internet connection.
You may need to do it several times.
Sometimes when I open my game, all events are gone from the map. I close and open it several times. Sometimes I also disconnect from my device and reconnect to the Internet. So far, it has always worked for me after that.
Thanks for taggingme @Spinnifix
@turnonmyheels when I opened my game at noon today, I received my prize for the 2nd place.
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Hello,
I don’t remember the correct name for the recent Ice Cream Cone Challenge over the past few days, but it was where you would play the standard levels and try to collect ice cream cones that were connect to normal candies by matching them. The more cones you collected, the greater the reward would be. The challenge ended last night and I was in first with only a few hours left on the clock.
Today, I noticed that the mini game had ended, was removed from the main screen, and that I had not received any reward. I think this may be a glitch. What’s going on?
Thanks for looking into it!
Hello and welcome
I'd rather give you the moderator. @DieOmimi
Much luck
This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
This level doesn't spawn green candies, yet Rachel is in the list. This is not the dead Chinese version where a character can adapt to a different color.
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
I don't load characters! He writes that there is no internet connection. Although there is the Internet. Please help restore the game.
Ciao, I cannot see anymore Dachs Delivery and Gum Levels: can you please fix it?
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭
