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Unknown Error message when logging via Facebook on Windows 10 (RESOLVED)
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Best Answers
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Hi there,
Actually our Team confirmed that there is an issue with Facebook and Windows 10. We are actively working on it and the problem should be solved by the end of the day. We are very sorry for the inconvenient, but rest assured you will be soon able to join your friends again
Thanks for the help in troubleshooting and your patience! It's been highly appreciated Have a great day everyone! -
Cheers. Just told my friend now.QueenMia said:Hi there,
Actually our Team confirmed that there is an issue with Facebook and Windows 10. We are actively working on it and the problem should be solved by the end of the day. We are very sorry for the inconvenient, but rest assured you will be soon able to join your friends again
Thanks for the help in troubleshooting and your patience! It's been highly appreciated Have a great day everyone! -
Hi everyone, as I said, it is being dealt with as we speak. The problem might be taking a few more hours to fixed than initially planned but we are doing our best to solve it asap so you guys can spend a happy weekend crushing candies. We are sorry for the inconvenience, but be assured we are working hard as we want to solve the problem as much as you
Answers
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Hi @Rosedach ,
You can download from Google Play, Itunes and for computer Windows 10 only from the windows app store. What is the device you are trying to install on? All links are on this page https://www.candycrushfriendssaga.com/
Once clicking you would need to login to the store you are trying to download from.
Once you have downloaded you can login with your Facebook account or King account -
Hi @TMcCauley I am sorry you are having an issue. What is the device this is happening on? Are you connected through data or Wi-Fi? Are you entering a password or is the device already connected with the Facebook app and its auto logging in? Have they been able to login before? Are you able to login with the Facebook app?
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I am having this issue as well. I am on PC. I am connected through Wifi. The device was connected with Facebook and auto login.Yes I have been able to sign in. Tonight was the first time with this issue. No when I start to play I am told I need to sign into Facebook and when I try I get the message listed above
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Hi @JustPlaying,JustPlaying said:Hi @TMcCauley I am sorry you are having an issue. What is the device this is happening on? Are you connected through data or Wi-Fi? Are you entering a password or is the device already connected with the Facebook app and its auto logging in? Have they been able to login before? Are you able to login with the Facebook app?
My friend contacted me this morning and wanted to know what is causing the problem. I was advised that a password reset had been done via Facebook. The problem occurred when the game was open on Windows 10 but seems to work on other devices.
This discussion has been closed.
