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Hi @bcan124 welcome to our community. You are here in Candy Crush Friends.
It is indeed very strange to pass a level with only 9 moves. I didn't find a video with it. Please give me some time to check it out in my game. It will take some time because I have to climb down from level 4960. Please be patient! Thanks.
i am on level 1138 as well and it’s only starting with 9 moves as well!
I also only have 9 moves for level 1138. Is it a technical issue?
@ktrimachi @CandyCrusher211 do you have a screenshot where level 1138 has only 9 moves? My level 1138 has 23 moves, as you can see here:
Here is the screenshot
@CandyCrusher211 this is indeed very strange. Have you checked your store to see if there might be an update for the game? If there is no update for you, please need some information from you so that we can check it from the studio lassen_
- on which platform you play (mobile Android or ios, Win10)
- which version of the game are you using --> mine is 1.79.1.0 on Win10 (updated yesterday)
- what is your player ID. --> What is my Game User ID and where can I find it?
Thank you very much.
Is there a way to send you the information directly instead of in this thread?
Hi @CandyCrusher211 you can also send them to me in a PM. Since you have not yet reached level 2 in the community, I will contact you. Since it is purely technical information, you can also publish it here. Only authorized persons (community managers, support staff) can do anything with your Player ID. I myself only pass it on because I do not have the right to look at your account.
If you want to announce it in a PM, I need to add a community manager. Content of a PM may only be shared with the permission of the members. That means if you just share it with me, I need your permission to share it publicly.
I am playing the app on my iPhone and do not have any updates available. I’m not sure where to find which version. ID 10434734282
Thanks for any assistance you can provide!