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What is my User ID and where can I find it?

QueenBQueenB Posts: 3,101 Community Moderator
edited August 21 in Support
If you’ve ever had an issue with one of our games and have contacted us in the past, you may have been asked to provide your in-game user ID.

This is a question often met with a little confusion, is it my email address? Is it my Facebook name? Don’t worry, we are here to clear that up.

Your user ID is simply your personal identifier that lets us locate your account and provide you with better service and assistance.

Finding your user ID needn’t be a chore either, the process is very simple. Here's all you need to know on how to get hold of this number. 

NOTE: At the moment we have two different versions of the game. If you have an "My Account" under your "Play" button, head to the end of this article.

Open the game App and select the pink cog wheel.

Select the green cogwheel, scroll down and disconnect the game from Facebook (if you are connected).

Go back to the main menu, select the pink cogwheel and select the orange icon.

Double tap on the King logo and voilà, the logo should disappear to reveal your User ID.

Here's how you look for your user ID if you have an "Account" button in your game. 

Tap on the "My Account" button below play.

DOUBLE tap on the King logo on top of your screen. You will then see the User ID number. 

You should now have all the information needed to find your user ID.

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