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My laptop performed an update and after that my game screen for candy crush friends got smaller. How do I expand it again?
As promised -here is an update to this issue:
The studio made the decision to remove the landscape mode on Win10 with the last release. Earlier they had support for the landscape layout on Windows 10 however, lately less scenes and events support that layout so they made the difficult decision to force the layout to portrait for all players. There is no plans to revert back to landscape at this time.
I know this not what a lot of players want to hear, but unfortunately that is the decision of the studio.
I don't play on a PC but on mobile devices and I have always had to play the game in portrait mode.
Good luck and Happy Crushing! 😊
Hello there and good day to you. May I suggest the following temporary solution?
Change display of your laptop/PC
Hopefully, the above temporary method will help you view the screen larger than usual 😊
Please let me know if you still need other help. Thank you
Hello @lllrnch6648 and @actipton80 - you are not alone. Quite a few players have reported this problem. It appears to be affecting people who play on PCs with Win 10. It has been reported to the game Community Managers this past week and hopefully we will have an update from the studio early next week.
Thank you for your patience and understanding in this matter.🙏😊
Yes, it has also gotten smaller for me. It was better on the PC before
Waiting for the next update
Hello @mlkvm1, Can you tell me which game you are playing? If you are referring to Candy Crush Saga, you can give feedback and check for more information about the change affecting screen size in Candy Crush Saga HERE (Click on the word "HERE" in bold green font -- it is a hyperlink to the correct forum). This forum is for Candy Crush Friends Saga and I do not believe there have been any changes in that game that would affect your screen size,
I have the same issue using Windows 11. Can this problem be corrected?????
Hello again @lindabob9999999. This is a duplicate question on this subject, and I believe your first question referred to a different game, namely Candy Crush Saga. This forum is for Candy Crush Friends Saga.
You can give feedback and check for more information about the change affecting screen size in Candy Crush Saga HERE (Click on the word "HERE" in bold green font -- it is a hyperlink to the correct forum). If you are having this problem in Candy Crush Friends Saga, please reply with a screenshot from your iPad so we can better understand your issue.
My screen got smaller on my iPad and now I cannot check to see how many rewards I have
@haniarad, I don't play on an iPad, but a number of players have reported disappointment regarding a recent change that affects how the game displays. Check out more information HERE and feel free to add your comments. Click on the bold green font -- it is an hyperlink to this topic.
My screen got smaller on my iPad,how can I fix this?
Hello @WafaaOkka and Welcome to our Friendtastic Community.
Regarding reduced screen size, the following answer was given in another thread in the CCFS forum. I share it with you in case you are playing on a PC with Win10.
The King Studio made the decision to remove the landscape mode on Win10 with the last release of the game. Earlier they had supported the landscape layout on Windows 10; however, lately less scenes and events support that layout. Therefore, the Studio made the difficult decision to force the layout to portrait for all players. There are no plans to revert back to landscape at this time.
I know this is not what a lot of players want to hear, but unfortunately that was a decision of the Studio.
If you are playing on a different device than a PC with Windows 10, please let me know.
Hello @petsitter,
The following answer was given in another thread in the CCFS forum. I share it with you in case you are playing on a PC with Win10.
My game screen got smaller. How do I expand it
Thank you for explaining. It's good to know that the studio is constantly working to make the game more interesting and enjoyable as thousands of us thought the huge increase in hard and super hard levels recently introduced, especially in the lower levels, were to encourage customers to buy more inventory to increase your profit margins. But whilst you are working to make the game more interesting, is there any chance you could send Tiffi on a long holiday and replace her temporarily with a more mature and modern figure. She seems very outdated and childish nowadays.
@petsitter, the studio is constantly working to make the game more interesting and enjoyable. It can therefore happen again and again that after each update the game has a slightly different look.
Changes are also made to levels if there were errors in individual levels. For example, some time ago we had a mistake at many ingredient levels. The ingredients did not fall through the portals and got stuck, so that some levels could not be completed.
The studio will continue to customize the look and levels in the future.
If you reinstall your game, you will lose all boosters. Boosters and sent lives are stored locally on your device and cannot be recovered.
If you saved your game save before reinstalling (either with email address or via Facebook), you should see your current save game and gold bars after the reinstallation if you log in with the same account as before the reinstallation. Saves and Gold Bars are stored on King servers and you can access them from any device (if you play on multiple devices).
Thank you for your reply but the problem was clearly related to my particular download programe. This computer generated game can change with every new download, from the cost of the piggy bank, the increased amount of hard and super hard levels, especially on the lower levels, the level on which you get your introductory 50 gold bars, etc.etc. So I uninstalled my game (losing my inventory and gold bars) and the re-installed game does not have the same problem. It also has an introduction of collect yellow rabbits . thanks anyway
Hello @Kathie_Garner, This issue occurred with a number of players in 2020 and was resolved. If it is occurring again, perhaps you can use the 2020 suggestion from @wykoon on how to temporarily change your screen size. It was intended to help players increase the size of their screens -- perhaps it can also be used to reduce the size of screens:
Hopefully, the above temporary method will help you view the screen smaller.
Hi @petsitter welcome to our community. You are here at Candy Crush Friends Saga.
There were no changes to the layout of our game.
I also play Candy Crush and have the game on my mobile device and on my laptop. Again, I can't see any changes to the layout.
Do you have a screenshot where you can show what it looks like for you?
Please have a look at my screenshots:
1. when I open Candy Crush
2. when going to events.
For me, everything is big and clear. What does it look like on your screen? My laptop is 17 inches and yours?
When I open Candrush I have a full screen, but when I go to the map or events, all I have is a small screen in the middle of the page and it's hard to play the game due to my vision problems. It's not my laptop. Have there been changes to the map size layout?
My got larger. I need help to resize it to a smaller balls, It looks like I am 5 inches from the computer screen.
Hi @Werner_Cichy thank you... I will edit my answer ☺️
@wykoon
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This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
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