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My game screen got smaller. How do I expand it?
lllrnch6648
Posts: 2
Level 1
in Support
My laptop performed an update and after that my game screen for candy crush friends got smaller. How do I expand it again?
1
Best Answers
-
Yes, it has also gotten smaller for me. It was better on the PC before
Waiting for the next update
6 -
Hello @lllrnch6648 and @actipton80 - you are not alone. Quite a few players have reported this problem. It appears to be affecting people who play on PCs with Win 10. It has been reported to the game Community Managers this past week and hopefully we will have an update from the studio early next week.
Thank you for your patience and understanding in this matter.🙏😊
6 -
Hello there and good day to you. May I suggest the following temporary solution?
Change display of your laptop/PC
- Click "Start" and choose "Control Panel".
- Click "Appearance and Personalization" then "Adjust screen resolution".
- Select from one of the three sizes: Small, Medium or Large. Small does not change the size of any text or item. Medium increases text and items by 25 percent. Large increases the text and items by 50 percent.
- Click "Apply".
Hopefully, the above temporary method will help you view the screen larger than usual 😊
Please let me know if you still need other help. Thank you
6 -
As promised -here is an update to this issue:
The studio made the decision to remove the landscape mode on Win10 with the last release. Earlier they had support for the landscape layout on Windows 10 however, lately less scenes and events support that layout so they made the difficult decision to force the layout to portrait for all players. There is no plans to revert back to landscape at this time.
I know this not what a lot of players want to hear, but unfortunately that is the decision of the studio.
I don't play on a PC but on mobile devices and I have always had to play the game in portrait mode.
Good luck and Happy Crushing! 😊
9
Answers
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The same thing happened to me on my PC. It doesn't expand because I tried. It's not as narrow as it used to be. I guess if enough people complain it will get big again in the next update.
2 -
Thank you actipton80. I hope it will expand soon. I don't even want to play it until it is fixed.
1 -
You're welcome. I have a huge monitor so it doesn't affect me as much. I don't play on any other devices because of small screens. I can understand being frustrated at it shrinking on a little laptop screen.
2 -
Yes, it has also gotten smaller for me. It was better on the PC before
Waiting for the next update
6 -
The matter already reported to the CM and game team. Hoping it will be fixed soon.
Stay safe and keep enjoying.😀
1 -
Thank you for your feedback! I have asked Community Team yesterday already then how they can answer for this question. Please be patient until they are back to answer on Monday. 😊
Mostly of players have asked this problem too who have playing this game with Windows 10 Apps :
By the way, you can continue playing levels on this game right now 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
1 -
Hello @lllrnch6648 and @actipton80 - you are not alone. Quite a few players have reported this problem. It appears to be affecting people who play on PCs with Win 10. It has been reported to the game Community Managers this past week and hopefully we will have an update from the studio early next week.
Thank you for your patience and understanding in this matter.🙏😊
6 -
Hello there and good day to you. May I suggest the following temporary solution?
Change display of your laptop/PC
- Click "Start" and choose "Control Panel".
- Click "Appearance and Personalization" then "Adjust screen resolution".
- Select from one of the three sizes: Small, Medium or Large. Small does not change the size of any text or item. Medium increases text and items by 25 percent. Large increases the text and items by 50 percent.
- Click "Apply".
Hopefully, the above temporary method will help you view the screen larger than usual 😊
Please let me know if you still need other help. Thank you
6 -
For your information. Candy Crush Friends saga is not available on Facebook.
1 -
Hi @Werner_Cichy thank you... I will edit my answer ☺️
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