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The last level I have is 6420 and it's been that way for over a month with no new levels coming out on Wednesdays. I am fully updated to the latest version- any updates when new levels will come out?
So per that explanation 👆️ @DieOmimi @Snow_Rider there must be plenty of people stuck!
That is so not true, the update only increased the levels on android, I and everyone else that plays on win 10/11 are still stuck at 6420, they are so out of touch, get it together King!!!
this is my current screen, it is at 6421 because I played one level on my phone to see if it would change anything!
I play on my laptop, windows 10, and have plenty of space
I find it hard to believe that I am the only one stuck here. Maybe no one else reported?
Some on my team were having problems, maybe @Boybinary or @istuff
I'm so sorry to hear that you don't have new levels 😔 Would you mind sharing the device and the model you're using? Also, may I know if the version of the device is updated? On top of that, please make sure you have at least 2 GB of free space on your device.
Thanks @Andres-2. Our CM is in contact with the studio at the moment. @MollyS I have given this thread as a reference and will answer you when I have up-to-date information.
Right now, you're the only one who can't see any more levels after 6420. For everyone else, the new levels can now be seen. I'm sorry you're affected.
Tag mod and cm to see if there is any response from the study.
@DieOmimi @MountainMom @Snow_Rider
Hi @Andres-2 I do have the latest version and still - June 6 - have no new levels. Stopped at 6420
I have windows 10 computer, please check in app if it has latest level 6640 and latest version 3.2.2.0 same as android.
@Toosweet @davebarrett please be patient. There are some bugs in the game at the moment and I have reported them. Since it's the weekend and there are no staff in the studio, we have to wait for next week.
I'm sorry that there's a lot of confusion at the moment. I'll have to wait for feedback and I'll get back to you.
In the meantime, maybe you'll have some fun with our badge threads. Take a look here: 🔥 Hot right Now! 🌶
Windows 10. I did as you suggested, however my game still will not go beyond 6420
I can confirm the mobile version and the pc version end on the same level , 6440
I like the little change they did , with the super hard level now being early in the stage, 6435 , instead of the last level of the stage.
How strange if I received the levels yesterday, now every Thursday the new levels come out and not on Wednesdays for all platforms I think.
@MollyS did you do the update yesterday or today?
Hang in there just keep playing 6420 every little bit helps, I spent the entire dachs prior to this one on that one level and was able to contribute quite well, obviously a few of us are able to kill it!! just wait until thsy figure their programming out! It is good to see your dachs is still working as several of our accounts have been locked out.
I also have the stop sign still at 6420 @Boybinary 😖
Where are the new levels please?? @DieOmimi
Hi @Jody_Cheng_ I've reported it and I'm waiting for a solution. Unfortunately, you're not the only player to whom this has happened. Please be patient.
I have done all of that several times, I even reinstalled the game, still doesn't work.
@davebarrett that depends on which platform you're playing on. I'm playing on Windows 11 and I downloaded my app from the Microsoft Store. If I want to check if there are any updates, I go to my Microsoft Store and check the library. There it shows me which apps need an update.
What platform are you playing on?
How do I check my store to do the update?
Same here.
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Thanks friend, I was thinking I was special or something 🤣🤣
@Boybinary @MollyS , I hadn't read that you guys are both stuck on Windows. I will report it to our manager again. Maybe we'll hear something from studio support soon. Rest assured that I will take care of it.
Thanks @DieOmimi , refer to page one of this thread!!!!
@Boybinary, page 1 I had seen. I thought it was done for you by now and by playing on your mobile device, it has continued on Windows as well. I apologize for the misinterpretation.
I would like to ask other Windows players at the same time. @Werner_Cichy @kiara_wael @jeanps what about you (I can't think of more players on Windows at the moment). 🙈
Hi@DieOmimi
No new levels on Windows 10 or 11.
New levels are come on Mobile
Snow_Rider. MollyS.Boybinary. Same here, still no new levels released on PC.
Thank you for your answer @kiara_wael @Jody_Cheng_. This will help the studio to find out the cause.
@DieOmimi no new levels.
I also have not received any new levels. I am still at the roadblock on level 6420. I have taken all the troubleshooting steps several times. I have checked for updates and am current. I have cleaned the cache. I have plenty of space available etc. etc. etc. I play on my P.C. windows 11.
Thank You in advance for taking care of this.
I have on 01.06. Only get the new levels on the mobile device. not on the pc. The levels were only displayed as played on the pc. The dachs didn't appear for me.
@istuff @Werner_Cichy it is being investigated by the studio why new levels cannot be played on Windows 10 / 11. I hope to hear a solution soon and will inform you all here in this thread.
@Werner_Cichy, you're not the only player who didn't receive a Dachs delivery service last time. I also reported this problem a few days ago and passed on all IDs (including yours). I have seen 9 players in the forum or in the support area who were affected by this. All 9 user IDs are registered for analysis by the studio. I hope that the problem will be solved by Friday.
When I hear news, I'll let you know.
It's now Wednesday and I still can not get passed 6620? Any word on when the bugs will be fixed? If this is it for the game, I would like to know so I can find another to play.
This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭