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๐ฅ Hot right Now ๐ถ
๐ Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
๐ฏโโ๏ธFind your Team HERE!
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
๐ฏโโ๏ธFind your Team HERE!
๏ปฟ โ Connection Issues All Games - More info HERE
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
New Year - New device? ๐ฑ Check out how to sync it! Android ๐ค | Apple ๐
(ENDED) ๐ฅ Friendly Quest #7 -- ๐ 2000 points with Bubblegum Troll team ๐
Comments
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Hello @WAC7 and Welcome to our Friendtastic community! I understand your frustration and will work with you to resolve your issue.
Some players encounter issues that may be related to their device instead of the game. So, here are some standard troubleshooting measures:
- Check the amount of free memory on your device. You need at least 2 GB.
- Check if there are updates to your CCFS app. If so, then run them. I have my games set to automatically update and am currently running version 3.7.3.
- Clear the cache (don'tย clear data!) on your device. We warn against clearing your data because that is where your boosters are stored.
- Force close all apps and then turn off your device. Keep it off for at least 10 seconds (some recommend a full minute) before restarting your device and launching your game.
- If these steps don't solve the problem, do you have the option to login on a different device to see if you have the same problem?
We don't recommend uninstalling and reinstalling the game because your boosters are stored on your device and will be lost if you delete the game. In contrast, your gold bars and progress are stored at King, so it is important to save your progress there.
Please let me know if these steps resolve the issue so you can submit your entry into this contest,
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Hello after I did as you advised (cleared the game cache) and after shutting down my phone for 3 minutes and powering it back on
I got to find out that the events are gone
No more bubble gum event and also the Team Challenges are gone.
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@danicandy, you did it! You were persistent in leading your team over the 2000-point threshold -- great job!.
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Yeah am on the updated version
Everything was fine and smooth not until I cleared that cache and now everything is scrabbled
The only thing remaining in my current level and boosters.
The initial reasons I cleared the cache still didn't work out.
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@WAC7, Please send me your User ID and information about your device and I will report it to my manager when back in the office tomorrow.
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Well I finally managed but I ended up doing the lions share.
๐๐จ๐
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@bearwithme, you did it! Your persistence paid off as you led your team over the 2000-point threshold -- great job!.
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This discussion has been closed.
