Ongoing issue with Facebook (FIXED)

Snow_Rider · November 2023

Hello friends!

We’re currently experiencing an issue that is preventing players from playing and purchasing items on Facebook. Please note that this may also affect your ability to log into your game using your Facebook account.

If you do have a King account, you can log into your game using your email address and your password until this problem is fixed.

We’re sorry for any inconvenience caused, we know these types of issues are frustrating. However, we want you to know that our team is on it and working hard to fix the problem as quickly as possible. So please bear with us. We hope to have a solution soon.

We'll keep you updated on this here.

Snow_Rider · November 2023

@DieOmimi @MountainMom

DieOmimi · November 2023

OMG @Snow_Rider again. However, Candy Crush Friends Saga is not offered on Facebook, so there should be few problems with us.

dananelle · November 2023

🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

mamie2maleden · November 2023

Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Check out our House Rules!

Diamond_Lim · December 2023

Oh Dear! That's why I still can't connecting my Facebook account due to this ongoing issue on this game since it's start happening on two days ago. 🤦‍♂️🤦‍♀️

So we hope we will find this solution soon! Thank you! 🙏🙏🙏

Kazza13 · December 2023

Same Problem here grrrr

Snow_Rider · December 2023

Dear players, letting you know that the issue has been fixed! ☺️

barbfuentes1 · December 2023

Since this problem I still can't connect on my desktop to my facebook account. I uninstalled the game and now I cannot reinstall it as it freezes at 10% when I try to download it. This is the only candy crush game that always has these problems. I've reached out to support. Any further suggestions here on the freezing problem?😥

Cherice25 · December 2023

Due to the problem with the game connecting to Facebook I have now lost my daily streak of over 220 days. Back to Day 1. Not happy!

Diamond_Lim · December 2023

Woohoo! Finally this issue has been fixed and I can connect my Facebook account on this game successfully now! 👇😄

Thank you for your passing to the Studio Team then finally their team can fixing this issue successfully now! @Snow_Rider 🤗

But it's another unfortunately for me as I still don't have Holiday Calendar preview event on this game right now.

But you still don't worry about me as I did won received these 4 Christmas costumes of characters are Odus Christmas, Rachel the Blueberry Elf, Nutcracker Christmas and Red Rabbit Christmas on last year already. It's still alright and fine for me right now. 😊

Ongoing issue with Facebook (FIXED)

Comments

Categories