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Candy Crush Friends Saga

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Daily bonus

Why when I sign in and get my daily bonus of special candies or double fish for an hour or 2 it only lasts one time and then goes away? This has been happening for weeks!! Very frustrating. I have lost hours and hours.

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mimipri said:

Why when I sign in and get my daily bonus of special candies or double fish for an hour or 2 it only lasts one time and then goes away? This has been happening for weeks!! Very frustrating. I have lost hours and hours.

Hello @mimipri Welcome to the Candy Crush Friends Community

Would you mind me asking for which game you are asking about? Because, we get "Double Fish" as Daily Bonus only in Candy Crush Soda" (for 1 or 2 hours) but not in Candy Crush Friends.

Those Boosters must stay for those certain hours. When you are about to start the level, the time will be displayed on top of those boosters (in this case, on top of Fish -- 2 h). if it IS being displayed but the Fish are not in the game, then it is a technical issue.

I would suggest you to wait for may be one more day, take some screen shots -- (a) When you got the Daily Bonus with the number of hours you won the Booster; (b) the display of the boosters remaining time when about to start the level (before pressing "Play"); (c) The starting of the level -- the lack of Boosters "missing in the action"

These Screen Shots help the King Team to solve the issue quickly AND you to receive the solution or may be sometimes compensation

When you are ready, go here and explain briefly as clearly as possible (you get only 500 characters)
https://soporto.king.com/contact

** In the mean time, you might get more useful answer from one of the KING team members

Hello @mimipri! An important thing to remember about any time limited booster or unlimited lives that you receive is that the timer indicating how much time you have to use it will continue to count down, even if you are away. The best advice that I can give you is to log onto your game at a good time, so you can get the most out of your booster! I hope this helps you resolve your issue! Have a nice weekend😁

Hi @mimipri Welcome to the Candy Crush Friends Community

I am sorry you are having an issue with your bonus. Can you look at this post and let me know if you have completed collecting the pieces of the bonuses (it never gives a full bonus) and if you do what the timer shows for you when starting a level when this happens? There is a pic in the post showing where to see this.

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Accepted answers

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Hi @mimipri Welcome to the Candy Crush Friends Community

I am sorry you are having an issue with your bonus. Can you look at this post and let me know if you have completed collecting the pieces of the bonuses (it never gives a full bonus) and if you do what the timer shows for you when starting a level when this happens? There is a pic in the post showing where to see this.

Hello @mimipri! An important thing to remember about any time limited booster or unlimited lives that you receive is that the timer indicating how much time you have to use it will continue to count down, even if you are away. The best advice that I can give you is to log onto your game at a good time, so you can get the most out of your booster! I hope this helps you resolve your issue! Have a nice weekend😁

mimipri said:

Why when I sign in and get my daily bonus of special candies or double fish for an hour or 2 it only lasts one time and then goes away? This has been happening for weeks!! Very frustrating. I have lost hours and hours.

Hello @mimipri Welcome to the Candy Crush Friends Community

Would you mind me asking for which game you are asking about? Because, we get "Double Fish" as Daily Bonus only in Candy Crush Soda" (for 1 or 2 hours) but not in Candy Crush Friends.

Those Boosters must stay for those certain hours. When you are about to start the level, the time will be displayed on top of those boosters (in this case, on top of Fish -- 2 h). if it IS being displayed but the Fish are not in the game, then it is a technical issue.

I would suggest you to wait for may be one more day, take some screen shots -- (a) When you got the Daily Bonus with the number of hours you won the Booster; (b) the display of the boosters remaining time when about to start the level (before pressing "Play"); (c) The starting of the level -- the lack of Boosters "missing in the action"

These Screen Shots help the King Team to solve the issue quickly AND you to receive the solution or may be sometimes compensation

When you are ready, go here and explain briefly as clearly as possible (you get only 500 characters)
https://soporto.king.com/contact

** In the mean time, you might get more useful answer from one of the KING team members

Edited by CM: 💬 Oops! Please repost in English so everyone can understand
我的泡泡糖具魔特別活動在剛剛消失了，可是活動已經開始挑戰了，活動可能是因為技術問題請趕快幫我立即修復，泡泡糖具魔活動挑戰，請盡快幫我找回或復原泡泡糖具魔活動。遊戲名稱是糖果好友傳奇，而且活動是在開始挑戰時以消失，活動並在Samsung Galaxy A21 和Samsung Galaxy A17 和SUGAR Y13上因為泡泡糖具魔活動已開始開放挑戰，但消失了很久，是否能幫我找回糖果好友傳奇泡泡糖具魔活動，請幫我查詢這是因為什麼問題，活動已經嚴重消失了很久，無法復原或找回。但是糖果好友傳奇應用程式已經是最新版本的，請幫我找回下方一個圖片的活動。
我的特別活動在剛剛消失了
My special events just disappeared. "I've tried reinstalling the game and confirmed the version is latest, but the Bubblegum Troll and Valentine's Day events haven't appeared for half a month. Please help me check if my Player ID [Enter your ID]'s event status on the server is abnormal." "My game is updated to the latest…
我的特別活動在剛剛消失了
我的特別活動在剛剛消失了，請幫我復原情人節胡桃鉗活動和泡泡糖具魔活動，但是糖果好友傳奇應用程式已經是最新版本了，活動上面顯示是開始挑戰，請幫我查詢是否因技術問題而移除糖果好友傳奇的情人節胡桃鉗活動和泡泡糖具魔活動。電子郵件是lzhengting99@gmail.com
Disappearing Events: Under Investigation 🔍
Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
Edited by CM: 💬 Oops! Please repost in English so everyone can understand
我的情人節胡桃鉗特別活動在剛剛消失了，可是活動已經開始挑戰了，活動可能是因為技術問題請趕快幫我立即修復，情人節胡桃鉗活動挑戰，請盡快幫我找回或復原情人節胡桃鉗活動。

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Disappearing Events: Under Investigation 🔍
Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of January 27, the latest level available is 9220. Enjoy the new content and have a sugar-crushing day! 🍭