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Odus not waking

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roxane
roxane Posts: 1 Newbie
in Support
Completed levels 1-5 odus still Asleep 
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Answers

  • Alansmart
    Alansmart Posts: 1,302 Level 5
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    Now that is an interesting bug, I shall pass you along to who needs this info @QueenMia.. I have never heard of this code behavior before, I hope you see a resolution to this issue
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  • QueenMia
    QueenMia Posts: 12,979 Community Manager
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    Hi @roxane, hi @Alansmart,

    This is an on-going issues we are having in Jelly - @roxane, this is the Candy Crush Friends Community, therefore I'm moving your thread to the Jelly one, where other Jelly players will be able to help you. 

    Make sure you have the latest game version installed on your device and follow the troubleshooting steps depending on your device, here. That should help.

    Let us know how it goes :) 
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  • _Elsa_
    _Elsa_ Posts: 36,693 Sweet Legend
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    Hi @roxanne, you are now in the right community.  I'm not sure why Odus is still sleeping.  I am going to forward your message to the Community Manager.  He can give you a better response than I just did.
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  • Xarly
    Xarly Posts: 2,509 Community Manager
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    Hi there!

    Like @QueenMia perfectly said, this is a known issue. The Studio is aware of it and there is not much we can do other than pass it on to the team for now.

    With any updates we will be here to inform you.

    Cheers!
    Xarly
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