Dachs Delivery has disappeared

simplyP · August 11

This happened to me for the last few dachs deliveries. The event disappeared before time runs out. I login this morning and it isn’t there. There is still about 14 hours left. I checked update, logout/login, clear cache, and turn off device…..nothing! It’s gone ☹️

I guess I’ll go back to soda 🤪

MountainMom · August 13

@simplyP, Dachs Delivery Service events usually end on Sunday -- at midnight in my time zone (Central Daylight Time), usually while I am sleeping. Did the event end before the timer indicated it would?

simplyP · August 13

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3137078#Comment_3137078

Yes. it supposed to end the same time as yours, Sunday night. I was able to play sat night but it was gone when I login Sunday morning (Pacific time).
I guess I’m only one who has this issue 😓

MountainMom · August 13

@simplyP, please let me know if the next DDS disappears early. You might not be the only one affected.

cwestdrice · August 17

this is the second time it has disappeared! I enjoy this event but it’s getting old when events just disappear in the middle of the competition.

MountainMom · August 19

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3139675#Comment_3139675

Hello @cwestdrice and Welcome to our Friendtastic community!

Special events can sometimes disappear before expected. This can happen for the following reasons:

Playing offline
Unstable internet connection
Logging out or switching between accounts
Using multiple devices

To prevent this, you should avoid these situations that might cause special events to disappear. I have been assured that the event is working as expected.

simplyP · August 21

@MountainMom I play on multiple devices, but I have been doing that for years. DDS just started to disappear 2 weeks ago. This week, it disappeared yesterday…6 days early 😓

Why now 🤷‍♂️

MountainMom · August 21

@simplyP, I am unable to explain why your DDS event disappeared again, especially if you have always played on multiple devices. I had this happen when my Internet speed had been severely reduced and/or my connection lost. The event is still in my game, but I only play on one device -- an Android tablet.

ECooper · August 22

It has happened for the last three dash deliveries for me and always right before my team finishes all of the task. It always occurs mid week. I played first thing this morning and had 4 days left. I should have completed the last task for my team to win the reward and to get the next set of deliveries. Now when i have the chance to enjoy the reward (if i had completed the last task) the dash delivery game is gone.

I have removed the app and reinstalled. I have checked multiple times for updates and I am current. Anything else that I can try?

Also, I do not play on multiple devices if this helps.
thanks E.

MountainMom · August 22

@ECooper, we don't recommend uninstalling and reinstalling the CCFS game, because all boosters are lost. In contrast, your gold bars and progress are saved on the King servers, as long as you have saved your progress there.

As I mentioned above, special events, such as Dachs Delivery Service, can sometimes disappear before expected. This can happen for the following reasons:

Playing offline
Unstable internet connection
Logging out or switching between accounts
Using multiple devices (I understand that you play on only one device)

To prevent this, you should avoid these situations that might cause special events to disappear. I have been assured that the event is working as expected.

Dachs Delivery has disappeared

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