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My team is not showing up on my screen and I was almost at my first reward
Hello everyone, please check your store for an update. On mobile, it's available (for me) and it's brought back events (Yeti Eucalyptus Event and Sweat Streak). You may have to start the app several times because it is not visible the first time. The update is not yet available for Windows users, but is expected soon. Please check your Microsoft Store daily.
@jen197979, we share your frustration! We have learned that this was a consequence of the most recent update to Candy Crush Friends Saga. I have my games automatically updated, so I lost all special events. Bummer!
This is getting ridiculous! The same exact thing happened last summer.
Hi @joepilk1234 our community manager told me there are no complaints from support. I have therefore filed a complaint with support from within my game. Can you please do that too? Go to Settings (gear), then the question mark, then select "Events" and scroll down to the "Contact" button. A new window will then open, which is already filled in with your data. Please enter in the comment box that you had a faulty update and therefore all events have disappeared. You will first receive an automatic email with a ticket number. Please let us know this ticket number. Thank you very much for your cooperation.
Tha k you have a great day
Hi @joepilk1234 warm welcome to our community at Candy Crush Friends Saga. 🔍️
I'm sorry that this happened to you. We had an update of the game yesterday. This update removed all events and new events are not visible. It is possible that the update was faulty. I'm trying to figure it out right now and what the solution is.
Hi everyone, The Studio has just released a new game version with fixes that should resolve the issue with disappearing events. Please make sure to update your game to version 5.0.0.0. Let us know how the update works for you!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 17, the latest level available is 9360. Enjoy the new content and have a sugar-crushing day! 🍭
