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Daily bonus
Answers
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Hi @gundi1402 - sorry to hear you are having this issue. Just to confirm have you tried to force close out of the game yet. Disconnect from King and or FB and then re login so you see the ‘loading’ screen.0
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Yes, I've tried that as well. Didn't work.
But it seems I'm not the only one with this problem.0 -
Hi @gundi1402 - thank you for letting me know. I have already notified our CM @QueenMia there seems to be small influx of these notifications but at this time it is believed to be an isolated issue unique to each players device and not a larger issue.
There is a list of bug fixes you can try in the support section as well depending on your device. I would suggest trying that as well.
https://community.king.com/en/candy-crush-friends-saga/discussion/177763/all-you-need-to-know-to-fix-bugs-and-answer-your-questions-read-before-posting#latest
Hopefully one of those can help restore it. Keep me posted by tagging my name! Happy crushing 💪🏻0 -
Still no daily bonus and now : Next live in 959 hours and 59 minutes.
What is wrong?0 -
I've uninstalled the game and installed it new, but that's not working0
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hi @gundi1402 again welcome to the community.I understand your statement, Keep telling you, first check your date setting. i am sure maybe time is correct but date is wrong. make automatic network time hopefully your problem resolved0
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It is automatic network time. But I've tried to set the date a month forward, then I've had 5 lives?! I've read that in one of the other posts. And I have to change the time every time I want to play.0
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Hi @gundi1402 - seems to be a larger issue going on with your set up for some reason. Can you confirm you are still having the issue and which device (is it still both)? Also can you please provide your user id so we can notify the Superstars and CM to assist futher? Thx!0
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Hi, yes it's still both devices.
I hope this is the right ID number : 9465683298 (Gundi Diederich)0 -
Thank you @gundi1402.
@firebombmarkus, @JustPlaying or @QueenMia can one of you assist here? Our friend here has an unresolved issue with both lives and quests. He’s uninstalled and reinstalled already and plays both on a mobile and tablet device and the issue is present on both. UserID info is above.
Thank you in advance 🙏🏻0
