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I enjoy this game. But it takes over 10 minutes to load and if I leave it open while using other programs, when I return to the game the sound no longer functions. Ideas as to why this happens? Any resolutions?
Hello @Ax238! I trust that you have tried the standard troubleshooting steps suggested by my colleague. From my personal experience, CCFS load time has varied depending on which device I play. The game loads faster on my newer tablet. However, I have never had load times greater than 45 seconds. I can't imagine waiting 10 minutes for any game to load!
Hi @Ax238 warm welcome to our community at Candy Crush Friends Saga.
Please follow our standard bug fixes:Updates: Make sure you have the latest game and device updatesMemory: Do you have sufficient memory on your device? King recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.Cache: Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data!) Clear Cache (iOS): Go to Settings > General > iPhone Storage > The game > Offload App. Restart: Sometimes, restarting the game can clear any temporary glitches. Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
In general, it is always a good idea to have all other apps closed so that the currently open app can use the RAM memory. When the memory is being used by other apps, it is common for gaming apps to be too slow, crash or freeze.
I hope this helps. Let me know if you need any help.
Hi my friend if you select
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Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of February 17, the latest level available is 9280. Enjoy the new content and have a sugar-crushing day! 🍭
