St Patricks Day update

Hey there @John_W and nice to meet you

I see our sweetest members already gave you a very warm welcome and helpful information

My turn to bring a good news to you: We've added the Leprechaun to your game now so be prepared for it to pop up next time you access the game!

Thanks everyone for being so quick and helpful and keeping this Community the sweetest place

I count on you to show @John_W around and make him feel home

All comments

Please help. I have tried to get the costume twice and both times the stars disappear. I have a screenshot of the second time I have tried

Thank you @QueenMia for fixing this for @MiaChristine

Hey @MiaChristine, I am glad it worked out and you got the Leprechaun costume

I won the event today and thought I would share the screenshot with you 🤗

@MiaChristine, that went way faster that I thought! I have a good news for you... We've just added the Leprechaun to your game. We're very sorry you were not able to play the Star Chaser properly once again.

If you do not have boosters saved, I'd suggest you to re-install the game perhaps (if you haven't done so already).

Thanks a lot for your patience again and I hope you can enjoy crushing with the Leprechaun now

Thanks a lot yo all who assisted as well!

Have the sweetest y'all

Hello @MiaChristine, thanks for all the info once again

I'm just waiting for a confirmation and I'll update you! Just wanted to let you know that we did not forget about you!

Speak soon!

QueenMia said:

Hi @MiaChristine, @Pummy_Raj - We are very sorry for the inconvenience. Has anything changed over the weekend? Did the event popped up again in your game?

We are looking into it as we speak and I'll let you know as soon as we have an update,

Thanks for your patience

No change the event never popped up again @QueenMia I do appreciate everyone’s help

Hi @MiaChristine, @Pummy_Raj - We are very sorry for the inconvenience. Has anything changed over the weekend? Did the event popped up again in your game?

We are looking into it as we speak and I'll let you know as soon as we have an update,

Thanks for your patience

I am very sorry to hear that @MiaChristine

first of all, I apologize for getting back to the post so late!! I completely understand how hard it is to earn that many Stars (especially, with lack of lives)!!

i am tagging @QueenMia to look into the issue, just in case if she missed your tag in above post

Hopefully, you will get the event back with all the stars you have achieved!! Hang in there 🤗

MiaChristine said:

Hello @QueenMia sorry I missed your message last night had tornadoes warnings and lost power for a while... the lightning was spectacular 🌩 Anyway ... I did screenshot when I got the St Patrick quest notification only when it popped up. I’m pretty sure I was 3/4 of the way because I had 10 stars the first night and collected at least 10 more before it went poof 💨 First off my user ID is 1152775789 and wondering can I switch my account from Facebook to King? Also I did check for updates and tried logging out/in then removed and reinstalled the app but quest is completely gone, same as the last time during the tiff Valentines quest. Same thing happened to me last time and had to do the event 2 times. However this time the event isn’t appearing at all.

@Pummy_Raj see my original post above, I received the quest on Wednesday March 13 and was 3/4 way through collecting stars having 20 of the 30 stars needed but the quest completely disappeared on March 14th and hasn’t returned even after doing the following: checking for game update, logged out/in Facebook, reinstalled app, restart iPhone, clean cookies and cache. Nothing works to get it back. Frustrating indeed and had same issues last costume event but was able to recover on last day of that challenge. On same day March 14 I requested help through support on Facebook but no response there yet. I’m in limbo and have lost interest in these challenges

Thank for tagging me @SeraphicStar.... just quickly dropping by

@MiaChristine, I did not know that you lost the event in your game!! I think I have missed that post

Did you earn some stars in the event OR you have not received it at all??

Here are the links for Trouble Shooting tips::
iOS device ---> https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device
Android device ---> https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Please let me know & I will stop by in the evening (it is 10:30 am for me now)

Have a great rest of the day!

Just a heads-up: If the event did not show up at all, re-installing the App can fix the issue. But, please be aware that by doing so, you will be loosing your boosters in the game!! Bye for now!

Well unfortunately I only know how to do it on android, BUT I believe @Pummy_Raj likely knows where to find this information.

I doubt it's the same as Android @MiaChristine , but on mine you have to locate where your phone stores application data. For me this is located in the "Settings" and then under the "Apps" section. From there you just scroll down until you see "Candy Crush Friends" and tap it. Once inside there you tap "Storage" and it gives you options to either "Clear Data" or "Clear Cache".

Anyways I don't know if any of this will help you, but that's how I reach it on my device. Maybe it will be helpful to someone else though?

@SeraphicStar I didn’t try that do you have link to instructions I’m playing on iPhone, thanks

Rofl that image made me crack up irl @MiaChristine !

I actually was able to finish both star chaser events myself, but it's quite sad knowing some players like yourself are experiencing such difficulty even gaining access to this event...

I'm sure you tried this already, but did you try clearing the game cache for CCFS? I heard this can sometimes help with problems.

🌈 Happy St Patrick’s Day ☘️ all! ... I was so hopeful the costume event would 🎩 magically reappear, however just hasn’t happened. It’s a little disapointing and unsure why this keeps happening to me. Maybe I just haven’t got the luck of the Irish on my side! 🍀

Yeah @Foley1362, but I still need 17 more for the event, and I got pretty decent scores on most of my previous levels...

Nice work @Alansmart!

Don’t forget @SeraphicStar you can still play old levels to get new ⭐️ also!!

Hey good job there @Alansmart almost there!

Also @Foley1362 and @Pummy_Raj I wouldn't care so much except in 24 hours that's quite a few extra attempts to make on levels. This is of course outside of friend lives if those work for you. Plus it's also an extra day of daily quests and possible booster gains to boot. 🤔

Alansmart

Bit more than 30 for me but well on my way..

Hi @Pummy_Raj - nice. Where did you get those dates from out of curiosity? Thx you for always being so nice and helpful!!! 🙏🏻

Hey @Foley1362 and @SeraphicStar,

The given end dates were 12th to 22nd for iOS and 15th to 24th for Android, Amazon and Windows. And, yes! The Android players are getting one day less.... not sure why!!

@SeraphicStar and @Pummy_Raj - just for reference when I got the event on my IPhone we only had 9 days to complete it so 8 for Android is pretty close. Maybe it had the full 9 but just didn’t show up right away 🤷🏼‍♂️

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Accepted answers

Hey there @John_W and nice to meet you

I see our sweetest members already gave you a very warm welcome and helpful information

I count on you to show @John_W around and make him feel home

All comments

QueenMia said:

Hi @MiaChristine, @Pummy_Raj - We are very sorry for the inconvenience. Has anything changed over the weekend? Did the event popped up again in your game?

We are looking into it as we speak and I'll let you know as soon as we have an update,

Thanks for your patience

No change the event never popped up again @QueenMia I do appreciate everyone’s help

Hello @MiaChristine, thanks for all the info once again

I'm just waiting for a confirmation and I'll update you! Just wanted to let you know that we did not forget about you!

Speak soon!

Thanks a lot yo all who assisted as well!

Have the sweetest y'all

Thank you @QueenMia for fixing this for @MiaChristine

Hey @MiaChristine, I am glad it worked out and you got the Leprechaun costume

I won the event today and thought I would share the screenshot with you 🤗

Please help. I have tried to get the costume twice and both times the stars disappear. I have a screenshot of the second time I have tried

That’s so awesome at @QueenMia!! @MiaChristine definitely deserves it for all the struggles she’s had with the last two events!!

Congrats to you as well @Pummy_Raj 💪🏻

Alansmart

Hello and welcome @John_W, that is unfortunate to hear that this has happened twice to you.. seeing as you provided a screenshot of the stars you had I shall flag @QueenMia and maybe something can be done to help you

Hi @John_W - welcome to our friendly community!! Sorry to hear you are experiencing difficulties with the challenge also.

Can you please confirm what device you play with and your used ID?

https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

Thank you so much

I'm using an LG Stylo 2 Android and how do I find my idon it?

Hi @John_W please follow the link above in my previous response. It should walk you thru how to find it 😁

My bad 😂😂

Perfect 👌🏻 at @John_W

Like @Alansmart already did we will need our CM help @QueenMia but tagging her again now that we have the additional device and player info! Please be patient as they work overseas so you might not see an answer until tomorrow based on wherever you reside 😁

Just thank u and those in this community. I've comment to the official candy crush IG page and nothing.

Such a sweet surprise @QueenMia I was so completely thrilled and happy to see the leprechaun costume was added to my collection! Jumping for joy and feeling very thankful for your help! All the kindness you show and time you give truly makes this community a special place 🍭 Along with @Pummy_Raj I am very happy for your help and treasure your friendliness and support, your help is beyond measure! Now this little leprechaun means so much more to me it is a truly special gift ☘️ ❤️ I also want to include a couple others @mysticalmysty & @SeraphicStar you also helped me get this and I want to share this with you too!

Awwww I'm so glad you got the help you needed @MiaChristine I was hoping for the best for you! It sounded like you were losing faith for a bit there, and I hope @QueenMia and @Pummy_Raj were able to help you get it back!

Hang in there @John_W you are not alone in this, help is on its way 🍭 I’ve been having the same issues

Thank u. I've had this problem before with the Valentine's day event too but I was lucky to have it fixed with all my stamps but this is a bummer now

@John_W. I had trouble with the Valentines event too... so I completely understand your frustration, still unsure what’s making so much trouble but I sure hope it’s solved soon befor the next star chaser event, good that you got screenshots