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St Patrick events - Losing stars
Best Answers
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Hello @anapalmeiro,
Hearty Welcome to the Candy Friends Section of our friendly King Community
And Thank you for coming back and posting your Question in English 
I am very sorry to hear that you lost the stars on the special "St.Patrick's Event". Can you please give me the details of --
1) The Device you are playing?
2) your King Game User ID? Here is how to look for it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
Once you provide those details, I will inform our Community Manager about it
** TO write back, please tap on "Type your Comment" box located below.
Looking forward to assist you further! Have a nice day/evening -
Hey @anapalmeiro, welcome to the community! Thanks for assisting @Foley1362, @Pummy_Raj
Seeing the circumstances, we have added the Leprechaun to your game. We hope you enjoy playing with him
I would recommend you not to play that kind of events on different devices and to avoid logging out from the game in the future to make sure all works well
Oh and also, if you want some fun and earn boosters and Gold at the same time, keep an eye on our Contests, there's always one running
Answers
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Hi @anapalmeiro - welcome to our friendly community!! I’m very sorry to hear you’ve had this issue you. We have a main thread for players that have lost their progress on this event here:
https://community.king.com/en/candy-crush-friends-saga/discussion/252920/st-patricks-day-update#latest
Do you have a screen shot of how many stars you had prior to this? Can you confirm what type of device you are playing from? Lastly what is you user id?
https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
-
Hello @anapalmeiro,
Hearty Welcome to the Candy Friends Section of our friendly King Community And Thank you for coming back and posting your Question in English
I am very sorry to hear that you lost the stars on the special "St.Patrick's Event". Can you please give me the details of --
1) The Device you are playing?
2) your King Game User ID? Here is how to look for it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
Once you provide those details, I will inform our Community Manager about it
** TO write back, please tap on "Type your Comment" box located below.
Looking forward to assist you further! Have a nice day/evening -
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Hello @anapalmeiro,
Thank you for providing your user ID as well as the details about your device. I have informed the Community Manager to take care of the issue. Help will be here soon
That's great Thanks a lot @Foley1362 Done from our side, waiting for the team to jump in -
Hey @anapalmeiro, welcome to the community! Thanks for assisting @Foley1362, @Pummy_Raj
Seeing the circumstances, we have added the Leprechaun to your game. We hope you enjoy playing with him
I would recommend you not to play that kind of events on different devices and to avoid logging out from the game in the future to make sure all works well
Oh and also, if you want some fun and earn boosters and Gold at the same time, keep an eye on our Contests, there's always one running
