Candy Crush Friends Saga

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Candy Crush Friends Saga

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Why do I keep getting signed out of game contests and events

Play Candy Crush Saga, am on level 6337

Lately, my game will freeze while I am in the middle of one of the "extra events", where you can load up on lollipop extras. Then when I log out and log back in…it is gone and it is usually awhile before another comes up. This is getting frustrating.

Accepted answers

DieOmimi

Hi @Mr_Fishy I'm really sorry about that. Yes, we currently have a bug that only affects Windows users. Windows users currently have no events, or the events are only visible briefly and disappear during the next session. We all have to wait until this is fixed.
We'll keep you updated here:

https://community.king.com/en/candy-crush-friends-saga/discussion/500767/missing-events-on-windows-reported

All comments

DieOmimi

Hi @maggy8 anf @Mr_Fishy the app on Windows has been repaired. Please check your Microsoft Store for an update and install it. You should then see all running events. You may need to replay a level you've already played and close and reopen the app. It worked for me, and I hope it works for you, too.

DieOmimi

Hi @maggy8 warm welcome to our community at Candy Crush Friends Saga.

You can find your game/player ID here, tap on the green text: How can I find my player ID?

You can find your current game version in your store. Search for the game in your store and click on the game icon. Sometimes you have to scroll a bit to get to the information. Here's an example from the Microsoft Store on Windows:

I hope this helps.

maggy8

Where do I find my Game ID and how to I check the game version? If I change the version will I lose my progress? If I play on an Apple iPad will it affect the game on Windows? I am at level 2043

DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/500767/missing-events-on-windows-reported

Mr_Fishy

Any and all events, including bubblegum…it just decides it is over and I have to play for a week with no bonus games.

I am on level 6300 and this didn't happen until recently.

Yes, playing on windows

DieOmimi

Hi @Mr_Fishy warm welcome to our community at Candy Crush Friends Saga.

I'm sorry your events are disappearing. Are you referring to the Bubblegum Troll event? Are you playing on a Windows device?
The more information you give us, the better we can help you.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/500767/missing-events-on-windows-reported

All comments

DieOmimi

Hi @Mr_Fishy warm welcome to our community at Candy Crush Friends Saga.

I'm sorry your events are disappearing. Are you referring to the Bubblegum Troll event? Are you playing on a Windows device?
The more information you give us, the better we can help you.

Mr_Fishy

Any and all events, including bubblegum…it just decides it is over and I have to play for a week with no bonus games.

I am on level 6300 and this didn't happen until recently.

Yes, playing on windows

DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/500767/missing-events-on-windows-reported

maggy8

Where do I find my Game ID and how to I check the game version? If I change the version will I lose my progress? If I play on an Apple iPad will it affect the game on Windows? I am at level 2043

DieOmimi

Hi @maggy8 warm welcome to our community at Candy Crush Friends Saga.

You can find your game/player ID here, tap on the green text: How can I find my player ID?

I hope this helps.

DieOmimi

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Discussions
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Help us make the game even sweeter!
Level Help & Tips
Help for tricky levels!

Recent Announcements

🚨 Another Fix is Coming Soon: Events disappeared
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️‍♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭