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I don't load characters! He writes that there is no internet connection. Although there is the Internet. Please help restore the game.
Thank you for the additional details.
I have reported it and an expert will contact you.
version 4.18.1
Thank you
Hi @astera please tell me which version of CCFS you are currently using. I also need your ID —> How can I find my player ID? so that an expert with the necessary permissions can view your account.
When you reply, please use a translator so I can understand you.
Thank you very much.
I only have these 2 characters downloadable.
Я сделала все, как вы написали. Но без результата. Я так же сделала это на другом телефоне. Тоже самое. Может вы меня заблокировали? Разблокируйте пожалуйста! Я ничего не нарушила и даже не знаю, как это сделать
Hi @astera warm welcome to our community at Candy Crush Friends Saga.
I'm sorry your characters aren't loading.
Please try these standard troubleshooting steps: Restart: Force close apps and restart your device.Updates: Check that you have the latest game and device updates.Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖 Android: Settings > Apps > Candy Crush Friends Saga > Storage > Clear Cache 🍏 iOS: Settings > Safari > Clear History and Website Data 📟️ Amazon Kindle: Menu > Choose Settings > Clear All Cookies Data As a last resort, you can try reinstall the app. Note that this will remove all of your boosters from the game, so please do not do this unless absolutely necessary.
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Hi everyone, We’re aware that some players are experiencing events disappearing after they’ve already started. The Studio is currently investigating the issue to understand what’s causing it. Thanks to everyone who reported this! It’s been very helpful. We’ll share an update here as soon as we have more information.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of February 17, the latest level available is 9280. Enjoy the new content and have a sugar-crushing day! 🍭
