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Hi everyone,
The Studio has just released a new game version with fixes that should resolve the issue with disappearing events. Please make sure to update your game to version 5.0.0.0.
Let us know how the update works for you!
"Let us know how the update works for you!"
Four words:
It didn't. At all.
Please pass this on to the game team as I am encouraging everyone to do the same.
I am stopping all play and purchases until I hear that it is "fixed". When it is "fixed" I will resume play too see if truly is taken care of, but even then it will be a very long time before I do any kind of purchase. Why should we spend our time and money on something that cannot deliver on its claims?
Thank you all so much for getting back to me and for sharing all the details. I know this has been going on for a while, and I completely understand how frustrating it must feel, especially after waiting so long for a fix 😔
I’ve passed all your comments and reports on to the game team so they can continue investigating this. I’ll share an update as soon as I have more information. Thank you again for your patience and for sticking with us, we really appreciate it!
If a ticket is opened, no replies, no fix.
I have the latest version, just entered Hazelnut event, then exited and now disappeared.
It's been months this bug happens, disappointing.
Can we once again expect to wait at least a month to be told "it's fixed" just for it to break again after 1 week?
Bubblegum levels to win free lives are gone!
Same as others are saying. I have the latest version. Dach's, BBT, Star Chaser, Sweet Streak, Hazlenut crunch. Played them yesterday, played them this morning. Came back this afternoon, all gone.
This has gone beyond annoying and now become anger-inducing and stupid.
So I have the 2 new events, Dach's so far has stayed, but the bubblegum event is whacked again. I can see my bubblegum team but the bubblegum levels have disappeared. Obviously the corruption that keeps happening with the game started a long time ago with someone who clearly wasn't qualified to write code for the game. King is going to have to dig deeper if they want the root problem solved. Now I need to log back into the game to see if every other event has stayed. I will keep you updated and have a sweet day!
The same happened to me. Played one level and both events that started today disappeared.
events that were supposed to start never did
Two events disappeared that were supposed to start today its getting old . update didnt work
after I played one game at the morning events they disappeared I have the latest version of the game
Dachs Delivery has disappeared again, I am playing the latest version, can this be restored?
Dachs Delivery had disappeared....…..
It worked. Now I even have two more events which may be wrong - there is no better moment to bring Spring Jelly Queen back.
Hi, for a few days 2 events were working, but now everything is gone again. The version has been updated to the latest 4.21.2.0, on Windows 11 what is happening again?
Sure am!
Hi, my dachs delivery appeared days ago but the tasks never load, it's stuck on the gift icon which just keeps reloading endlessly.
Hi, Snow_Rider,
I have the updated version and everything is fine for now, thank you very much!
Events have returned with game version 4.21.2.0
Hello there! We’ve been informed that updating to the latest version (4.21.2.0) should restore your events. Please make sure your game is up to date, and let us know how the events are working for you after the update.
Looking forward to your feedback!
Would you mind closing the game and checking again now?
I see, thank you for getting back to me! The Bubblegum Troll event should have appeared too.
Thanks for replying back! Are you on the latest version?
No special events in over a month. Currently no Dachs or streak. iPhone and are updated The last Dachs appeared but as soon as I played a level it was gone. Made 2 tickets regarding the issue.
While Sweet Streak and Delivery are back, a BGT event doesn't work correctly. Version is 4.21.2.0 as you would expect.
Hi @Snow_Rider thank you very much for the update 🙏. The fix has worked for me when I updated, with DDS and the sweet win streak back in my game 🎉 Do you know if there is currently any other event that should appear?
Hi @yeddamaine @steleja1 @ellectra @jerrydow @Lozmo @cggun04 @D_dolla @duoli @hddoane1 @Andres-2 Last week, the Studio released a fix. It may take some time to fully roll out, so you might not see the changes immediately in your game.
Could you please confirm that you’re on version 4.21.2.0? If you’re still experiencing issues with events disappearing, please let me know exactly which events are missing. There are a few separate issues being investigated, so this information will really help us!
how long does it take for you to investigate and fix this, it's been over a month that sweet streak is not working!!!
Apple user- updates, restarts, etc etc.Saw Dachs for about 5 minutes and it went away. No other events have been visible to me in more than a month. Made another ticket- pretty disappointing the non answer I received
Mine is still completely broken. Same account, same game version, same team, different devices. One is on delivery 1, the other on 7 and unplayable because the next task never loads.
We normally unlock 20 to 30 deliveries, but i haven't been able to play for ages, and i assume the rest of my team can't either.
Hi everyone, The Studio has just released a new game version with fixes that should resolve the issue with disappearing events. Please make sure to update your game to version 5.0.0.0. Let us know how the update works for you!
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of March 17, the latest level available is 9360. Enjoy the new content and have a sugar-crushing day! 🍭
