My special event just disappeared.

Question

Dear housekeeping staff, could you please contact the game studio to reinstate the event that was scheduled to start tomorrow? The event was cancelled today.

hddoane1 · Answer

Had Dach's. Played two levels. Logged out of game. Came back. Dach's gone and hasn't returned. I am going to take every chance I can to reply to other comments and start new ones that encourage all players to stop making purchases. Maybe a loss in revenue will encourage them to actually fix this.

DieOmimi · Answer

https://community.king.com/en/candy-crush-friends-saga/discussion/584010/my-special-event-just-disappeared

Hi there, I'm sorry that events have disappeared from your game; all the events are still there in my game.

Unfortunately, we cannot check what happened in your game.

Please contact support directly from within your game:

* Tap on Settings (gear icon).
* Then tap on the question mark; this should open the help page in your game.
* Next, please go to the "Events & Challenges" section.
* Tap on "My specific event has simply disappeared."
* Scroll all the way down and tap the "Contact" button.

You will initially receive an automated reply, and you can then provide further explanations and add screenshots if needed.