I cannot connect to my King Account

Elli19 · May 2019

Ich kann mich nicht in meinem King Konto einloggen .... Es kommt immer diese Nachricht : Das Spiel kann keine Verbindung herstellen... Was kann ich machen?

mysticalmysty · May 2019

Hi @Elli19 Welcome to our lovely community. Unfortunately we only can support English on here therefore everybody can understand each other and able to assist you better, please repost your question / concern back in English and have a nice weekend 😊

Elli19 · May 2019

Hello mysticalmysty...
Thank you for responding...
My problem is that I can't connect to my account in King... The last days shows always this message : the game can't make any connections... What should I do? The internet connection is okay, but I can't save my game....

mysticalmysty · May 2019

Hi again @Elli19 was your game before connected to Facebook ?

Elli19 · May 2019

No... I don't have a Facebook account .. 😊

mysticalmysty · May 2019

Have you try all step by step from this link before on how to save and connect your game to King account https://community.king.com/en/farm-heroes-saga/discussion/244871/what-is-the-kingdom#latest

Elli19 · May 2019

Yes... I already have a Kingdom account, but I can't connect to it .. I have also tried with my man's Facebook account to register and save the game, but it always appears that the game can't make any connections...

mysticalmysty · May 2019

what kind device are playing your game with ?

Elli19 · May 2019

Sorry, I was at work ..
Handy Sony Xperia ..

mysticalmysty · May 2019

There are few things that you might want to try for troubleshooting, 1 clear up your cache to make extra room for your game. 2. Update your apps and your device to the latest version. 3. After you did step 1 & 2 restart your device, I hope it help.

firebombmarkus · May 2019

Hi @Elli19 and welcome to our adorable Community 😊 Just to add up to what @mysticalmysty perfectly explained to you. The lowest Android version that's supported is 4.4.4. Check your version and let us know. I hope this helps. Have a wonderful weekend 🤗

I cannot connect to my King Account

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