I want to enter the level and the character I choose is downloading ...

Hello @mariposas, Hearty Welcome to the Candy Friends section of our friendly King Community  

I have just answered your other question that was posted here  https://community.king.com/en/candy-crush-friends-saga/discussion/261970/i-want-to-enter-the-level-and-the-character-i-choose-is-downloading-and-it-doesnt-allow-me-to-p#latest

Since you have posted this question 2 places, this thread will be closed as per Community Guidelines.  

Thank you for understanding!  Have a nice day/evening!