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No new levels showing up for windows 10

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Simon888
Simon888 Posts: 289 Level 4
edited September 2019 in Support
I have new levels for Android (up to 1800) but Windows 10 still on 1840. I have update 1.19.5.0   I have opened and closed app loads of times. Maybe there is an update I am not getting yet ?


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Best Answer

  • Simon888
    Simon888 Posts: 289 Level 4
    edited September 2019 Answer ✓
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    There is now an update on Microsoft Store but it still didn't let me go to next episode so I played 1840 again and then my stars for that level disappeared so I restarted and now on 1841 YAY !  But you may need to update to 1.20.7.0


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Answers

  • JustPlaying
    JustPlaying Posts: 4,196 Level 5
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    @Simon888 Me too, different Win 10 devices and reinstall also not seeing anyone else playing above 1840 yet either. Maybe they are letting other devices catch up or maybe just delayed?
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  • flew66
    flew66 Posts: 2,361 Level 5
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    I am going through cold turkey without new levels to play this week... LOL :p
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  • berf
    berf Posts: 81 Level 3
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    Same here.Tried uninstalling/installing 2x. Bridge is still out at 1840.

    It's like the developers took a long weekend for some reason?
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  • Simon888
    Simon888 Posts: 289 Level 4
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    There is now an update on Microsoft Store to version 1.20.7.0 but it takes away construction sign but still won't let me go to next episode. :o



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  • Simon888
    Simon888 Posts: 289 Level 4
    edited September 2019 Answer ✓
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    There is now an update on Microsoft Store but it still didn't let me go to next episode so I played 1840 again and then my stars for that level disappeared so I restarted and now on 1841 YAY !  But you may need to update to 1.20.7.0


    Flag · 1Helpful Sweet Love Haha
  • QueenMia
    QueenMia Posts: 12,979 Community Manager
    edited September 2019
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    Hi everyone and thanks a lot for raising this on the Community! 

    I just wanted to let you know that we are looking into it and trying to understand what causes this. It would help if you could all confirm the device and game version you are using, please.

    Also, try to replay the level and see if it works. If not could you please try to re-install the game and let me know if that works? 

    Thanks a lot for your understanding and patience🍒
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  • QueenMia
    QueenMia Posts: 12,979 Community Manager
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    Simon888 said:
    There is now an update on Microsoft Store but it still didn't let me go to next episode so I played 1840 again and then my stars for that level disappeared so I restarted and now on 1841 YAY !  But you may need to update to 1.20.7.0


    Oh, I've missed your comment, @Simon888 - That's great! I was about to write again to tell you that replaying the level should work so I'm super happy to see it did! 

    Enjoy the new levels 🤗
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  • flew66
    flew66 Posts: 2,361 Level 5
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    The solution provided by @Simon888 works for me too. I am now advanced to 1841. Thanks
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