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Why am I not receiving any lives my friends send me

niomi
niomi Posts: 7

Level 2

I'm not receiving any lives

Best Answer

  • PummyRaj
    PummyRaj Posts: 44,084
    Answer ✓
    Hello @niomi, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am very Sorry to hear about the issue!  Can you please provide below details ---> 
    1) Device you are using;
    2) When did you install the last update;
    3) What version do you have;
    4) Are you logged in though Facebook OR Kingdom OR both;
    5) Your game user ID number.  This Link will help you find it

    ** IF you tap on "Type your Comment" box located below, you will be able to post back :+1: 

    Looking forward to talk to you soon!  Have a nice rest of the weekend =)

Answers

  • PummyRaj
    PummyRaj Posts: 44,084
    Answer ✓
    Hello @niomi, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am very Sorry to hear about the issue!  Can you please provide below details ---> 
    1) Device you are using;
    2) When did you install the last update;
    3) What version do you have;
    4) Are you logged in though Facebook OR Kingdom OR both;
    5) Your game user ID number.  This Link will help you find it

    ** IF you tap on "Type your Comment" box located below, you will be able to post back :+1: 

    Looking forward to talk to you soon!  Have a nice rest of the weekend =)
  • niomi
    niomi Posts: 7

    Level 2

    Moto Android. Update was July 1st 2019. 8.1 Facebook  5486902229
  • niomi
    niomi Posts: 7

    Level 2

    I'm still not getting lives
  • lilmissbronwyn
    lilmissbronwyn Posts: 3

    Level 1

    Me either and the link up above doesn’t work
  • Chuck3
    Chuck3 Posts: 12

    Level 2

    I'm not receiving lives either.

  • Chuck3
    Chuck3 Posts: 12

    Level 2

    edited October 2019
    ** Removed by CM - Off topic **
  • Pippy1975
    Pippy1975 Posts: 2

    Level 1

    The same thing 😢
  • QueenMia
    QueenMia Posts: 12,979
    Hi everyone and welcome to the Community! 

    Please clear cache and cookies from your device and make sure you update to the latest game version/browser version. 
    Following these steps is highly recommended to avoid any issue in the game.

    Thanks and happy playing 🍒
  • lilmissbronwyn
    lilmissbronwyn Posts: 3

    Level 1

    Thank you did that and now all my suckers are missing. 1 pink regular, 2 striped & 2 packaged suckers

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