Candy Crush Friends Saga

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Candy Crush Friends Saga

Discussions
Latest news about Candy Crush Friends Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Level Help & Tips
Help for tricky levels!

Cannot purchase bars....I get “oops”

Hi,

When I try to purchase bars I get a clunk sound and message “oops something went wrong”. I just updated my password - it didn’t help. When I go to app store to re-download I can’t - I just get ‘open’ option.

I am on overseas holiday and signing in using wifi. Not sure if that’s the reason?

Thanks,

Ash

Accepted answers

All comments

michelle1979

I just don't understand what this is. An how do i get gold bars

PummyRaj

Hello @michelle1979 Hearty Welcome to the Candy Friends section of our friendly King Community

How can I help you? Is there any issue in any of your games?

Please post back tapping on "Type your Comment" box located below (just like you did before)!

michelle1979

I don't understand what i need to do.

PummyRaj

Hello @AshRegister Hearty Welcome to the Candy Friends section of our friendly King Community

I am very sorry to hear about the issue in your game! Any of the King games can be played off-line but not for the purchases. So, in my experience, whenever we see such message as "Oops something went wrong" -- it means that there is a weak internet connection that is not strong enough to make any purchases!!

Since you are overseas, you will not have the facility of "Data connection"? Isn't it? So, yes! Weak WiFi is the reason for you to not able to make any purchases!!

Please post back if you have any further questions. If you tap on "Type your Comment" box located below, you will be able to write back

Talk to you soon! Have a great rest of the day/evening!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

PummyRaj

Hello @AshRegister Hearty Welcome to the Candy Friends section of our friendly King Community

Talk to you soon! Have a great rest of the day/evening!

michelle1979

I don't understand what i need to do.

PummyRaj

Hello @michelle1979 Hearty Welcome to the Candy Friends section of our friendly King Community

How can I help you? Is there any issue in any of your games?

Please post back tapping on "Type your Comment" box located below (just like you did before)!

michelle1979

I just don't understand what this is. An how do i get gold bars

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Welcome! 👋

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Quick Links

Discussions
Latest news about Candy Crush Friends Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Level Help & Tips
Help for tricky levels!

Recent Announcements

🚨 Another Fix is Coming Soon: Events disappeared
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️‍♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭