Comments
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https://community.king.com/en/candy-crush-saga/discussion/comment/3096037#Comment_3096037 Thanks for the quick reply. I sent a. Email with my id as you suggested.
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We were able to take care of this ourselves. Since we still had the old phone that had the levels saved, my wife created an account on King so when she opened the games on the new phone and signed into that account, the levels were there.
