Cezdiamond

Community Manager

It's so agrivating that they only say they are looking into it! It's obvious that it is a King issue and not user/device issue. I've won 4 out of the 5 gift boxes and haven't received one booster. Hi Cheryl- We hope to have an update/fix shortly for you :-)

Can you please help me too. I was not signed in with Facebook or registered with my email address :( Hi Rachel- I have sent you a message too :-)

It's not a solved issue I am sorry that the problem persists, please let me know which generation of iPad you are playing on. Thanks!

Hi, I just wanted to say that i got the best Customer service help ever and i want to thank Cezdiamond too much for her support. wish you have a wonderful day :) Ahmed A Thanks a lot, glad that I could help :-)

Hi @Cezdiamon, can you send me a message too? I was at level 201, and all my levels synced back to1 and lost all my progress after signing in with my facebook account .... Also note that i didn't even logged in by my email id ever.... Thanks Hi Neha- I will send you a message too :-)

I cant find a envelope icon..? Let me know if you still need a hand :-)

Hi Rita. I have the same problem. Can you share the information they sent you with me? I haven't read King's response to anyone's question besides yours. Thanks. Hi Narelle- I will also send you a message :-)

Hi Jenilouise- Thanks for posting on King Car.e I am really sorry that you have been experiencing a problem connecting your game to Facebook. Please try the following steps, in order to solve your issue and reconnect the game: - Please make sure that the game hasn’t been blocked on Facebook. Go to Facebook >> enter “Candy…

Hi naadira56- Thanks for posting on King Care. I am sorry that you have been experiencing a problem connecting your game to Facebook. Let's try and get you back on track :-) Here are a few steps which should improve your gaming experience: a. Go to Settings > system > advertising id. Now make sure the Advertising ID switch…

First thing I noticed after updating is that the dreamworld has gone... Good thing I waited updating until I finished all the levels, but still had some three star challenges to do... Agree with all above, it is nicer than normal levels, more challenging. And no new levels needed per se, just leave what is there.... How…