Kevin_

Game Expert

Hi Fraggle, I am sorry to hear that you had issues with these purchases. I understand that you see the charges on your bank. Please note that there was an issue with the Windows purchases(which has been fixed now) which seems to have cause this. Please make sure that you have received a Microsoft receipt for these…

Hi Lissa and welcome to the Community. I am sorry to hear that your Star tournament counter is not advancing on your laptop and tablet. Could you please ensure that you have the latest version of the game installed in both devices? Please try to restart them as well. In case you play through Facebook on a laptop, please…

Hi Stephanie! It sounds like the task is to activate boosters while in a level. This may be using them from your inventory for example using a lollipop hammer. In case this does not work, please let me know and share a screenshot showing the task. Have a sweet day!

I am sorry to hear you ended up losing your progress. Please remember to check out I can't find my progress in the game – How to retrieve my levelsto help you get back on track and please let me know if you face the same issues with the {Missing_Param}.

Thanks! One more thing, can you please try to reinstall the game app and check if the issue continues. Let me know if that helps or not!

Hello there and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you…

Hi there, I am sorry to hear that you are having issues with your Daily bonus not increasing despite playing every day. Could you please make sure that you have the latest game version installed in your device and follow the below steps: *Restart: Force close apps and restart your device. *Updates: Check that you have the…

We really appreciate the translation of the message, we asked about posting it English precisely so that anyone can be able to provide some help if possible with their case as soon as possible. Thanks to @Skyefleur 's translation, @mam83 as you are having trouble with your lost lives, please check out our Help Center +…

I apreciarte that you checked have the updated version. So after you see this message with the "{Missing_Param}", what happens? Does it freezes perhaps or how it glitches? In the meantime, I have gone ahead and reported the issue so the team can try to look into it.

I appreciate your words about the changes that have affected your Chocolate Box experience and extra moves. I certainly understand where you coming from and rest assure that I shared your comments with our developer team. They constantly work on updates and changes so there is also the possibility that it may change in the…