Kevin_

Game Expert

Comments

  • I appreciate the additional information. Can you please confirm the version of the game you currently have installed?
    in Star Tournament Over? Comment by Kevin_ February 13
  • Hi @STROUMF, Can you please try to reset your Facebook password. Remember this will have to be done directly from Facebook, after that try to reconnect. Also on the other thread you were already commenting you had mentioned using a King account, what happened with that?
    in ΠΡΟΔΟ ΜΟΥ Comment by Kevin_ February 13
  • Hi again @STROUMF, I will be happy to get your progress back for Farm Heroes Saga and Candy Crush Saga, just keep in mind for FHS you will have 3 stars on each level but for CCS you will have only 2 on each level. Now, before I can go ahead and restore your level progress to this new King account, can you please confirm…
    in LIVES. Comment by Kevin_ February 12
  • Hi @Andres-2, I see you also reported a similar visual issue HERE, could you please try reinstalling the game app and let me know if the issue persists, please.
    in Jelly mode board issue Comment by Kevin_ February 12
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in مزرعه ساگا Comment by Kevin_ February 12
  • Hi @Cat-13, I am sorry to hear you are having trouble when combining the color bombs together as nothing happens. I appreciate the details shared, you mentioned playing on Facebook and your computer, do you mean that you use the Windows app version? If so can you please help me confirm the game version you have installed?…
    in need help with the boosters. Not working Comment by Kevin_ February 12
  • Hi @stephanie2024, I am sorry to hear about your experience. I can see that you have inquire about this in the past and I can see that you have also mentioned previously that you have gotten access to the Sweet Cinema after it was missing. In regards to the rewards, I understand that the Free Switch is valuable and most…
    in Give the players some answers Comment by Kevin_ February 12
  • Hi @BlackTiff, I am sorry to hear about your experience with the pop-ups, I certainly understand how it affects the booster time you earn from time to time having to close them. Rest assure that I have shared your feedback with our designer team about these pop ups and how it hinders your enjoyment, so we can try to model…
    in Pop Ups Using Timed Boosters Comment by Kevin_ February 12
  • Hi @SeesAlmonds, Have you not have access to the Star tournament this week? Did it also happened last week? As for the rewards please note that the Studio team is constantly running tests with how features/events work which can sometimes involves rewards which is why this change happens. We appreciate your invaluable…
    in Star Tournament Over? Comment by Kevin_ February 12
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Progression Comment by Kevin_ February 12
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