Rock2233 - Nothing to do with syncing accounts, its about bug in the 60 pre-release levels of Win10 . This is now an known issue and King have informed me that they will hopefully fix this in one of the next releases.
Email to me from Support today stated.... The issue needs to be fixed and released as a new version of Soda. It can't be mitigated by installing/reinstalling. There is no sign, from what I can see, of data loss. The player progress is correctly synced and available in the client but a bug in the game makes it not possible…
Sukanta, Sorry but you will not be able to fix. This is now with King's QA and Developer Teams. After more than a month of communication with support, King have replicated my reported issue and working on fix, I have been told this will have to be released via a new version of Soda. This issue may also apply to the other…
Hi, This is not a normal sync issue. This only happens when you play the pre-release levels on the Win10 app (this week that is from level 5681) Aster 5 weeks, this has now been replicated and confirmed by the QA and Development Teams at King. Statement from King today was "They are sharing theories and they are positive…
Thanks for your effort but this has been with King Support in Malta for the last 5 weeks, they have now escalated this to their QA and Developer teams. Not sure you fully understand the issue.
Lil, This is not a synchronisation issue, it is a failing of the game backend coding. The system tools available can only restore to the highest cross platform level (this week 5680). King support can only restore to this, trust me I have had this done by support a few times in the last two weeks to try and help King…
Kenny, Sorry but you are wrong. Straight from the horses mouth - King can only restore to the highest release level. For more than a month, this is all they can and have done. Every week I have completed all 60 pre-release levels and sent screenshots etc, so King acknowledge that part. Last Thursday night I was at level…
Freddy, Thanks for reply but sync does not occur - ever. Every Friday when they release a new episode my Avatar on my other Win10 devices moves up 45 levels without fail and the scenario starts all over again. Groundhog day. Even when Support asked my to create a King account from scratch (I normally use FB) and they…
For the last couple of months on the Win10 App on a PC, any progress I make above the highest level released to all other platforms, my Avatar is not synch'd to my Laptop or any other Win10 device. For example this week they released up to level 5680 on Android, IoS and Kindle but on Win10 they released up to 5740 on the…
Thanks to all who replied, unfortunately none of the suggestions worked. This is not related to "how to sync progress between devices" or similar. The issue is that on the Win10 app if you progress past level 5485, on one system, then go to another Win10 system and install the same Soda App, your progress on the main Map…